QUALIFICATIONS AND EXPERIENCE

• Bachelor’s Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Excellent leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.

RESPONSIBILITIES AND DAILY ACTIVITIES:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team’s daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Develop and maintain positive relationships with clients. Conduct regular meetings regarding regional facilities’ performance.
• Report on property profiles, emergency preparedness plans, site inspections, facility audits, etc.
• Develop policies and procedures to ensure that contract specifications are fulfilled.
• Prepare presentations to obtain approval for projects.
• Create strategic facility management objectives for clients. Generate capital projects, operating budgets, and variance reports.
• Inspect the facility periodically for quality assurance. Ensure facility procedures comply with local, state, and federal regulations.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.