Regional Facilities Manager at JLL

Reading, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic planning, Facility management, Client relationship management, Budget management, P&L responsibility, Team leadership, Vendor management, Health and safety compliance, Project management, Stakeholder management, Data analytics, Preventive maintenance, Contract negotiation, Sustainability, ESG strategy, Corrigo

Industry

Real Estate

Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Regional Facilities Manager UK&I Position: Regional Facilities Manager – UK&I Department: Facility Management Location: London & Reading Reports to: EMEA Regional Operations Lead What this job involves: The Regional Facilities Manager is responsible for overseeing the strategic planning, operations, and performance of multiple facility management accounts across the designated region. This role ensures the delivery of high-quality, cost-effective facility services while maintaining JLL's standards of excellence and driving client satisfaction across a diverse portfolio of properties. The account is going into significant portfolio alterations which will require a leader who can influence positive change, have an attention to detail and coordinate multiple workstreams in a matrix environment. What your day will look like: Strategic Leadership & Client Management Develop and execute regional facility management strategies aligned with JLL's objectives and client requirements Serve as primary point of contact for key regional clients, building strong relationships with senior stakeholders Lead contract negotiations, renewals, and expansion opportunities within the region Ensure consistent service delivery standards across all managed facilities in the portfolio Operational Excellence Oversee day-to-day facility operations across multiple sites, ensuring compliance with health, safety, and regulatory requirements Implement and monitor KPIs, SLAs, and performance metrics to drive continuous improvement Develop and execute preventive maintenance programs to optimize asset performance and lifecycle Coordinate emergency response procedures and business continuity planning across the region Financial Management Manage regional budget responsibility, including accurate forecasting, and cost control measures Identify cost optimization opportunities while maintaining service quality standards Identify CAPEX items for inclusion in asset replacement cycles. Team Leadership & Development Lead, mentor, and develop a team of Facility Managers and technical staff across multiple locations Conduct performance reviews, provide coaching, and create professional development plans Foster a culture of safety, accountability, and service excellence Manage resource allocation and workforce planning to meet operational demands Vendor & Contractor Management Oversee procurement and management of third-party service providers across the region Elevate vendor performance, and ensure compliance with agreements Establish and maintain strategic partnerships with key suppliers and contractors Conduct regular vendor reviews and implement improvement initiatives Technology & Innovation Champion adoption of facility management technologies specifically Corrigo (JLL’s CMMS) Leverage data analytics to drive informed decision-making and predictive maintenance strategies Identify and implement innovative solutions to enhance operational efficiency and client value Support digital transformation initiatives across the regional portfolio Compliance & Risk Management Ensure compliance with local, regional, and national regulations including environmental, health, and safety standards Conduct regular audits and inspections to identify and mitigate operational risks Maintain comprehensive documentation and reporting systems Lead incident investigations and implement corrective action plans Sustainability & ESG Develop and implement sustainability initiatives aligned with client and JLL ESG goals Identify opportunities for environmental improvements and cost savings Support certification programs such as LEED, BREEAM, or WELL Required Qualification & Experience Education & Certifications Professional certifications such as CFM (Certified Facility Manager), FMP (Facility Management Professional), or equivalent preferred Health & Safety certifications relevant to the region Experience Minimum 8-10 years of progressive facility management experience At least 5 years in a regional or multi-site management role Proven track record of managing large-scale facility operations and diverse teams Experience in client-facing roles with strong relationship management capabilities Background in budget management and P&L responsibility Skills & Compentencies Strong leadership and people management capabilities Excellent communication and stakeholder management skills Strategic thinking with ability to translate vision into operational execution Financial acumen and analytical problem-solving abilities Proficiency in facility management software and Microsoft Office Suite Strong understanding of building systems, maintenance practices, and industry regulations Project management skills with ability to handle multiple priorities Cultural awareness and ability to work effectively across diverse markets Personal Attributes Results-oriented with strong business acumen Proactive and solution-focused mindset High integrity and ethical standards Adaptable and resilient in fast-paced environments Client-centric approach with commitment to service excellence Collaborative team player with ability to influence across organizational boundaries Working Conditions Regular travel required across the designated region (up to 50%) Flexibility to respond to emergency situations outside standard business hours Office-based with frequent site visits to managed facilities May require occasional international travel for training or corporate meetings #LI-JA1 Location: On-site –London, GBR, Reading, GBR If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Responsibilities

The Regional Facilities Manager oversees the strategic planning, operations, and performance of multiple facility management accounts across the UK&I region. This role involves leading teams, managing budgets, ensuring regulatory compliance, and driving client satisfaction through high-quality service delivery.