Access Healthcare Services is a leading home and community healthcare provider serving the Ottawa and Champlain region. AHS provides nursing, personal and home support services on behalf of Ontario Health at Home, insurance providers, community partners and private individuals. AHS holds exemplary status with Accreditation Canada and offers a range of nursing and support services including specialty and ambulatory care clinics, in home nursing and personal support, corporate wellness services and facility staffing relief.

REQUIRED SKILLS:

Professionalism and Accountability
Adaptability/Flexibility
Analytical, critical, strategic thinking
Interpersonal Communication
Effective conflict resolution and complaints management
Ethics and Integrity
Leadership
Risk Management
Technical Proficiency
Professionalism

QUALIFICATIONS:

Bachelor of Science in Nursing (or equivalent) from a recognized university.
Registered Nurse (RN) in good standing with the College of Nurses of Ontario (CNO)
Proven track record in progressive leadership responsibility and impact
Strong clinical skills and experience in community nursing and personal support services.
Experience in managing operational metrics and team performance.
Highly developed written and verbal communication skills.
Excellent customer service skills and the ability to manage conflict resolution and client relationships effectively.

• Ensures the highest level of nursing and personal support care for all clients.
• In collaboration with the Clinical and Care Managers, supports clinical education of Nurses and Personal Support Workers in accordance with best practice standards and CNO Standards of Practice.
• Implements and evaluates nursing and personal support Best Practice Guidelines.
• Oversees client care delivery, including comprehensive assessments and care management that reflect client-centered care plans.
• Ensures program deliverables meet quality standards and adhere to established guidelines