Regional Manager, Community Engagement at QTS Data Centers

Irving, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

23 May, 26

Salary

0.0

Posted On

22 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Community Engagement, Public Affairs, Government Relations, Stakeholder Management, Issue Resolution, Public Speaking, Risk Mitigation, Crisis Response, Data Analysis, Regulatory Navigation, Permitting, Strategic Partnerships, Corporate Social Responsibility, Communications, Brand Management, Volunteerism

Industry

IT Services and IT Consulting

Description

Who You Are: (Job Summary) QTS Data Centers is seeking a Community Engagement Regional Manager to manage a team of “on-the-ground representatives” for QTS in key communities where we operate and develop data centers. This role is responsible for building trust, addressing community concerns in real-time, and ensuring QTS is viewed as a responsible corporate partner. As part of the Government Relations & External Affairs team, this position will work directly in communities across a region, leveraging the expertise of Communications, Brand, Community Impact, and Government Relations teams to execute an informed and strategic engagement approach. The goal is to proactively engage communities, mitigate opposition, and ensure smooth project execution while upholding QTS’s core values. What You Will Do: (Job Responsibilities) Serve as QTS’s primary local representative in a geographic region, engaging directly with residents, businesses, government officials, civil society organizations, churches and advocacy groups to foster relationships based on integrity and trust. Establish an on-site presence during major construction projects, acting as a first point of contact for community concerns and ensuring quick issue resolution with accountability and respect. Attend public meetings, hearings, and town halls to represent QTS and communicate the company’s mission, demonstrating character and transparency. Work with QTS Community Impact Team to assess site specific community needs and align with QTS Community Impact priorities to identify fit-for-purpose partnerships in a particular community that align with QTS values and goals. Identify and develop strategic local partnerships that align with QTS’s commitment to supporting communities and volunteerism. Collaboration with Internal Teams. Partner with Government Relations to navigate regulatory, permitting and policy environment in each community and region where operate. Work with Communications & Brand teams to ensure consistent messaging and support the media team to engage with appropriate local media. Align with Community Impact on philanthropic initiatives and local partnerships that support families, faith organizations, and volunteer efforts. Coordinate with Pre-Development & Real Estate teams to provide insights on community sentiment and potential project risks associated with community opposition. Risk Mitigation & Outrage Management. Conduct early assessments of community sentiment and political risk before QTS enters a new market, ensuring data-driven decision-making. Implement on-the-ground engagement strategies during construction to prevent minor concerns from escalating into major opposition. Function as a real-time analytical person, addressing complaints (e.g., noise, dust, traffic) before they turn into larger advocacy efforts against QTS projects. Provide regular updates to leadership, flagging potential issues and recommending initiative-taking solutions. Long-Term Community Relationship Building Maintain engagement with local stakeholders after projects are completed, ensuring QTS remains a trusted long-term community partner. Foster relationships with schools, nonprofits, and civic organizations to support QTS’s commitment to family, faith, and volunteerism. Monitor and report on community sentiment trends, helping QTS stay ahead of emerging issues. Community Engagement Strategies & Feedback Mechanisms Develop and execute engagement strategies that include digital engagement platforms, community forums, and virtual outreach events. Implement systems for collecting and analyzing community feedback, ensuring QTS adapts its approach based on real-time insights. What You Will Need to Be Successful: (Required Qualifications, Education, Experience, Certifications) · Seven or more years of experience in community engagement, public affairs, government relations, or a related field. · Experience collaborating directly with communities, particularly in industries involving land use, infrastructure, or large-scale development projects. · Bachelor’s degree in public affairs, Political Science, Communications, Business, or related professional experience. · Experience in crisis response and managing public opposition to development projects, demonstrating accountability and action-oriented leadership. · Ability to travel regionally, with an estimated 50-75% travel depending on project locations. Nice to Have: (Preferred Qualifications, Education, Experience, Certifications) · Master’s degree in Public Affairs, Political Science, Communications, Business, or related professional experience. · Experience in real estate development, energy, mining, or hyperscale projects is a plus. · Military veterans with Civil Affairs Corps experience or professionals with a background in community engagement for regulated industries are strongly encouraged to apply. · Ability to navigate local government processes, permitting, and regulatory frameworks while maintaining transparency and accountability. Other Key Skills: (KSAs) · Experience in real estate development, energy, mining, or hyperscale projects is a plus. · Technical Proficiency: Familiarity with data analysis tools to assess community feedback and sentiment is preferred. · Military veterans with Civil Affairs Corps experience or professionals with a background in community engagement for regulated industries are strongly encouraged to apply. · Exceptional communication and public speaking skills, with the ability to engage with diverse stakeholders in a respectful and solution-driven manner. · Ability to navigate local government processes, permitting, and regulatory frameworks while maintaining transparency and accountability. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information. QTS Data Centers was built around the Core Values of Integrity, Character, and Trust. We prioritize family, faith and community involvement while leading with strong, honorable, and principled behavior. We started this journey in 2003 when our CEO, Chad Williams, purchased his first data center in Overland Park, KS. Humble beginnings that have led to 35+ data centers and growing. Recently privatized in a $10 billion transaction with Blackstone, one of the most notable real estate investments companies in the world, QTS is positioned to execute on a global expansion initiative, and we are looking for the best and brightest to join our team. At QTS, we’re committed to veterans. QTS understands the advantages and value of hiring Veterans and members of the National Guard and Reserves to our workforce. Veterans add a critical essential technical and interpersonal skills fostering an environment of ownership, service before self, and community, which strongly aligns with our core values. With Veterans making up over 20% of QTS employees, we are committed to hiring Veterans and expanding our continued support programs like SkillBridge. We are powered by people. And we’d like to invite you to join us. Silver Military Friendly Employer Award, Military Friendly – 2024 Best for Vets Employer #184, MilitaryTimes – 2023 Freedom Award Finalist, SecDef – 2020 Military Friendly Employer Award, Military Friendly – 2020 Above & Beyond Award, Kansas ESGR – 2019 Pro Patria Award, Kansas ESGR – 2019 Seven Seals Award: Chad Williams (CEO), Kansas ESGR – 2019 160 additional hours of annual paid leave to support drill/training requirements. Deployment/mobilization allowance One-week additional paid leave for every six months of deployment Roth and Traditional 401(k) matching contributions with immediate vesting Every employee is bonus or commission eligible Generous PTO accrual plus additional Paid Volunteer Days Paid Holidays Annually/Holiday compensation when worked Pet and Legal Insurance Q-Rest Sabbatical Program Q-Anniversary Service Award Program Parental Leave for primary and secondary caregivers QTS Charitable Matching Gift Program QTS Scholarship for Employee Dependents QTS Crisis Fund Wellness Program Tuition Reimbursement Program

Responsibilities

This role manages on-the-ground representatives to build trust and address community concerns in real-time across regions where QTS operates data centers, ensuring the company is viewed as a responsible corporate partner. Responsibilities include serving as the primary local representative, managing on-site presence during construction, and collaborating with internal teams on strategy and risk mitigation.