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Regional Manager-Customer 360 -RL Ho & Support-Divisional Head at Kotak Mahindra Bank

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

03 Sep, 26

Salary

0.0

Posted On

05 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Relationship Management, Digital Banking, Sales Conversion, Revenue Generation, Portfolio Management, Customer Acquisition, Financial Product Sales, Cross-selling, Client Servicing, Lead Conversion

Industry

Banking

Description

* Interact with mapped customers via meetings, video calls, and telephonic conversations. * Handle a mapped book of ~1000–1500 customers across 2–3 branches (C Category). * Demonstrate and enroll customers in digital banking services. * Convert leads from VRM (Virtual RM) and CEC (Customer Engagement Center). * Achieve monthly sales and revenue targets. * Deepen existing relationships in CA, SA, and TD segments. * Ensure customer stickiness and upgrade category. * Handle service requirements like account opening, cheque book issuance, and product feature explanation. * Work closely with internal teams (LI, GI, KSEC, IC, Asset) for timely business conversion. * Drive service activations and customer acquisition through referrals and family households.

Responsibilities

Manage a portfolio of 1000-1500 customers to drive digital banking enrollment and achieve monthly sales and revenue targets. Coordinate with internal teams to convert business leads and deepen relationships in CA, SA, and TD segments.