ABOUT YOU

• Proven leadership experience in services, hospitality, facilities management, or related sectors (e.g. construction, community services, disability support, or project services)
• Strong attention to detail and a passion for delivering exceptional client outcomes
• Ability to navigate policies and procedures while inspiring and empowering teams
• Whether you’re a seasoned professional or ready to take the next step in your career, we’ll tailor training and support to match your experience
  Please note: For this position, you must provide evidence of your Australian working rights, undertake a Police Check and pass a site Security clearance.

LEAD WITH PURPOSE IN A ROLE THAT SUPPORTS AUSTRALIA’S DEFENCE FORCE

At Compass Group Australia, we don’t just serve meals — we create unforgettable experiences. As part of the world’s largest food and support services company, we partner with iconic brands and industries to deliver exceptional service across workplaces, hospitals, schools, stadiums, remote sites, and more.
From fuelling major mining operations to crafting gourmet moments at world-class venues, our team thrives on challenge, passion, and purpose. If you’re ready to be part of something bigger — where your contribution truly matters — this is your moment to join us.

ABOUT THE ROLE

We are seeking a dynamic and experienced Regional Operations Manager to lead operations across five key Defence sites in Wagga Wagga and Blamey Barracks (Kapooka), as part of our specialist ESS Defence portfolio.
ESS Defence is dedicated to delivering hospitality and catering services to Defence personnel onsite — a mission-critical role that supports the well-being of our Australian Defence Force.
This is a senior leadership opportunity with direct oversight of site operations, including a team of operational managers reporting to you. You’ll work closely with the Senior Regional Operations Manager to drive strategic outcomes and elevate service delivery.

KEY RESPONSIBILITIES

• Build and maintain strong client relationships, proactively identifying opportunities and resolving challenges
• Drive operational excellence and commercial performance without compromising quality or service
• Foster a high-performance culture focused on collaboration, continuous improvement, and innovation
• Develop leadership capability and support career growth across your team
• Champion safety and compliance, aligning with strategic plans to deliver sustainable improvements

WHY THIS ROLE STANDS OUT

This opportunity comes at a transformational time for ESS Defence. For the right candidate, there is potential to step up into a higher management level in the short to medium term. It’s the perfect chance to join, grow, and fast-track your career.