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Regional Manager - DSMG - TWL - X Bucket - E2E - Kolkata - Srijan Tech Park at Tata Capital

Bidhannagar, west bengal, India -

Full Time

Start Date

Immediate

Expiry Date

18 Sep, 26

Salary

0.0

Posted On

20 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collection Strategies, Credit Loss Reduction, Data Analysis, Champion-Challenger Model, IT System Implementation, Risk Management, Performance Tracking, Industry Benchmarking, Asset Recovery, Skip Tracing, Portfolio Management, Strategic Planning

Industry

Financial Services

Description

Job Purpose To provide intelligent inputs / strategies to the field Collection Team to improve the Collection efficiencies and the resultant reduction in credit losses Main Accountabilities • 1. Opportunity to assist collection team in following initiative at the Contact Center drive collections performance of call centre team through ongoing design, development and implementation of innovative collection strategies that will continuously reduce exposure to bad debt losses within the business. • 2. To implement robust and comprehensive analysis of collections strategies across all portfolios, supporting continuous improvement both by identifying value-added refinements to existing strategies and through implementation of a robust Champion-Challenger operating model. • 3. To implement Collection IT system. • 4. To coordinate with Risk team for pre-delinquency management figures and to institute Collection analytics for tracking DSA performance and profile segmentation. • 5.To institute Collection Executive's productivity tracking mechanism. • 6. To Benchmark Industry Best Practices. • 7. To Track and Monitor Online Auction and Repo sales Vehicles. • 8. To Track and Monitor Skip Cases resolution. Qualifications • Minimum Degree: Any Graduate (Bachelors in any specialization from recognized university)

Responsibilities

Develop and implement innovative collection strategies to reduce bad debt losses and improve overall collection efficiency. Coordinate with risk teams to manage pre-delinquency and track the productivity of collection executives and DSA performance.