Regional Manager, Europe at CATERPILLAR ASIA PTE LTD

Wimborne Minster, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

13 Jul, 26

Salary

99300.0

Posted On

14 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales management, Technical support, Product support, Customer loyalty, Business planning, Market share analysis, Marketing strategy, Customer satisfaction, Commercial issue resolution, Relationship management, Decision making, Critical thinking, Communication, Negotiation, Leadership

Industry

Machinery Manufacturing

Description

Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Title: Regional Manager, Europe Salary Grade: £99.300 + (depending on experience) Location: Wimborne Benefits: 25 days annual leave, Up to 31% bonus Car allowance £725 per month Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10% Contributory share scheme - Caterpillar will match 50% of the employee's contribution. Optional flexible benefits including access to health and dental care plans for family members, EV car lease, holiday purchase. This role is based full time in the office About Caterpillar Marine Power UK Caterpillar Marine Power UK is part of Caterpillar Oil, Gas and Marine Division. The company designs, tests and manufactures and exports 0.5 to C7.1L Cat® and Perkins marine engines and gensets. Caterpillar is a Fortune 100 company. The Opportunity Leads a team typically comprised of sales, technical support, application experts, and product support field personnel to achieve goals to drive increased customer loyalty throughout the designated industry. Responsibilities • Deliver business plan sales and market share targets for the company products in a given industry segment or market. • Develop sales and marketing plan and manage merchandising plans to achieve business plan targets for company products and services. • Ensuring customer satisfaction through management of product and commercial issues; Overseeing service goodwill spending on all products within the industry segment. • Leading the selling opportunities identification, customer satisfaction improvement and business relationship enhancement. What You Will Have: Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. Level Working Knowledge: • Communicates the importance of customer needs/expectations and commits to resolving them. • Researches and verifies customer needs and expectations. • Solicits customer satisfaction feedback and acts on improvement opportunities. • Helps link organizational objectives to customer needs and expectations. • Meets regularly with customers to understand their wants, needs and expectations. Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations. Level Extensive Experience: • Educates others on own organization in terms of the industry - its market position, niche (if any), etc.. • Compares and contrasts the latest developments and emerging issues in the industry. • Raises coworkers' awareness of industry standards, practices and guidelines. • Assesses how regulatory and reporting requirements apply to own organization. • Explains the development of industry segments - trends, consequences, key issues. • Discusses industry-specific cycles and associated considerations. Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Extensive Experience: • Differentiates assumptions, perspectives, and historical frameworks. • Evaluates past decisions for insights to improve decision-making process. • Assesses and validates decision options and points and predicts their potential impact. • Advises others in analyzing and synthesizing relevant data and assessing alternatives. • Uses effective decision-making approaches such as consultative, command, or consensus. • Ensures that assumptions and received wisdom are objectively analyzed in decisions. Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge: • Delivers helpful feedback that focuses on behaviors without offending the recipient. • Listens to feedback without defensiveness and uses it for own communication effectiveness. • Makes oral presentations and writes reports needed for own work. • Avoids technical jargon when inappropriate. • Looks for and considers non-verbal cues from individuals and groups. Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner. Level Working Knowledge: • Works to achieve win-win in negotiations, rather than taking a win-lose approach. • Focuses on issues rather than personalities. • Uses active listening and probing techniques to surface problems, issues, and interests. • Demonstrates a willingness to examine own position. • Presents own position and listens attentively to position of others. Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Level Extensive Experience: • Communicates to clients regarding expectations of all parties. • Participates in negotiating the terms of the business relationship. • Conducts periodic reviews of work effort, progress, issues, and successes. • Maintains productive, long-term relationships with clients or vendors. • Creates opportunities to educate support teams on client priorities. • Empowers others to establish collaborative, healthy relationships. About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. #LI This position requires working onsite five days a week. Visa Sponsorship is not available for this position. Posting Dates: April 14, 2026 - April 28, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community. There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.

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Responsibilities

Lead a team of sales, technical, and product support personnel to achieve business plan sales and market share targets. Develop and execute sales and marketing strategies while ensuring high levels of customer satisfaction and relationship enhancement.