Founded in 1970, Jigsaw was the first premium fashion brand on the high street. Since then, the company has expanded worldwide to work with the finest mills, cutting edge photographers, up-and-coming models and renowned architects. But the search for the best in the industry never stops. As our journey continues, we’re looking for passionate and talented people to learn about Style & Truth: a set of values that sets us apart from the rest of the high street, a belief that everyone should feel empowered to embrace their own style, be true to themselves, and not slavishly follow the fashion world. This means putting style before trends and truth before hype. Join the Jigsaw journey.
We’re looking for a REGIONAL MANAGER to join our fantastic team.

KEY ACCOUNTABILITIES:

• Drive commercial performance (sales, profit, LFL growth) across the region
• Identify trading opportunities and respond to local market trends
• Maximise regional profitability whilst controlling operating costs within agreed budget
• Ability to drive business results through an Omnichannel and Digital First approach in stores
• Control and take the necessary steps to minimise stock loss in all stores
• Promote and develop the highest level of customer service standards across the region through our TIMELESS
• Ensure high levels of communication and support between Head Office, stores and line management through strong relationships and ability to positively influence the store network
• Ensure the effective execution of new product launches across all stores whilst ensuring the highest visual standards are always maintained
• Support and drive performance of additional channels as required including (but not limited to) concessions and outlets
• Actively support, promote and uphold the Company policies and procedures to ensure consistency across the region
• Act as a brand ambassador to ensure high standards of professionalism are always adhered to
• Develop a high performing team ensuring all management have their part to play in delivering regional and team success
• Deputise in the absence of the Retail Director, ensuring that senior leadership are provided with required information and updates
• Ability to independently own and drive retail related projects and training as required, utilising initiative and driving success through others

REQUIRED KNOWELDGE, SKILLS AND EXPERIENCE

• Must have Area Manager experience and a proven track record of success
• Must be able to demonstrate an enhanced ability to manage a higher combined turnover of stores
• Can demonstrate a considered approach to managing conflicting priorities
• An exceptional leader who must be able to demonstrate an enhanced ability to manage teams from a distance over a large geographical region to deliver the best results
• Ability to deliver results in a fast-paced environment working with agility whilst under pressure
• Can change approach to managing communications with a focus on quality over frequency, demonstrating an approach that encourages teams to be more self-sufficient and resourceful
• Able to challenge own ways of working to limit an email culture and focus on quality engagement with teams, utilising technology to optimise remote communications
• Effectively work with key stakeholders to encourage a streamlined approach which benefits the region and teams
• Comfortable to challenge the norm, disrupt current practices to drive efficiency and take the initiative to trial new ways of working to deliver the best results
• Resilient, adaptable, and hands-on
• Can adapt quickly to change and handle ambiguity
• Passionate about the brand and customer
• Energetic, positive, and collaborative
• High standards with attention to detail
• Solid commercial acumen and analytical skills
• Competent technological skills with ability to use technology and introduce new tech ways of working to support the team and business operating more effectively

The purpose of this role is to recruit, lead, mentor and develop Store Managers and teams to maximise sales, profitability and exceed agreed key performance indicators across stores in the Midlands and North region.