Regional Manager at MB2 Dental

Carrollton, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jan, 26

Salary

0.0

Posted On

06 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Service, Team Management, Training, Coaching, Mentoring, Onboarding, Operations Management, Performance Reviews, Performance Improvement, Diversity Training, HIPAA Compliance, OSHA Compliance, Dental Insurance Knowledge, Sales Experience, Customer Service Experience, Computer Literacy, Multi-Office Management

Industry

Hospitals and Health Care

Description

Overview MB2 Dental has an opening for a Regional Manager in Oklahoma! We provide a working environment like no other company you have ever seen! All of our staff members are provided training to make the transition to your new professional home. We offer all this and a compensation package that includes health insurance plans, a competitive bonus structure, PTO, and 401(k).Responsibilities Model outstanding patient service, written, verbal, and other communication skills. Identify team member strengths and areas of opportunity as it relates to patient skills. Train, coach, and mentor team members to optimal patient service levels. Onboard all team members to seamlessly integrate into the dynamic practice environment while continuing to meet the patient and business needs. Train operations team members to perform duties in a timely and accurate manner while auditing work to confirm quality and provide additional training as needed. Partner with the human resources department for coaching and guidance regarding personnel management, including performance reviews, performance improvement plans, and performance warnings. Attend meetings, training courses, and other learning and development opportunities as made available and/or required. Partner with the dentist and regional operations leadership to make operational decisions that benefit the dental practice. Understand, analyze, and action plan key performance metrics to successfully lead and grow the business. Hold team accountable to regular and timely required workplace diversity, HIPAA, and OSHA training requirements. Review operating performance results and take immediate steps to implement course corrective activity as needed. Qualifications 3 - 4 years of prior dental office management experience, including some Ortho/Specialty office management experience, is required. Required to reside in DFW or Oklahoma. Must have previous multi-office management experience. Ortho/Specialty office management experience required. High School diploma or GED required, 4-year bachelor's preferred, or equivalent of management experience in the dental field. Sales and Customer Service experience is a plus. Ability and willingness to multi-task, delegate, and hold others accountable. Computer literacy and typing proficiency (preferred proficiency in the operation of Dentrix and Dexis software). Knowledge of dental insurance and billing. Must be available to work some Saturdays. Ability to travel as needed. MB2 Dental Solutions, LLC is an equal opportunity employer. INDHRM200

Responsibilities

The Regional Manager will model outstanding patient service and train team members to achieve optimal service levels. They will partner with leadership to make operational decisions and ensure compliance with training requirements.