Regional Manager of Corporate Stores at The Only Facial

Brentwood, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

85000.0

Posted On

28 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Coaching, Performance Management, Hiring, Onboarding, Retention, Operations, Standards Enforcement, Facility Management, KPI Ownership, Data Analysis, Client Experience, Brand Protection, Multi-unit Management, Emotional Intelligence, Travel

Industry

Personal Care Services

Description

Description Position Title: The Only Facial Regional Manager of Corporate Stores Location: Corporate Office and Stores Job Type: Full-time Salary: $85,000 + Quarterly Bonus Potential Job Overview: The Only Facial is a results-driven skincare brand built around one incredible facial and a commitment to people, training, and standards. We believe in creating WOW experiences for both clients and team members and building a culture where aestheticians and leaders thrive. As we continue to grow our corporate footprint, we are looking for a Regional Manager who is equal parts leader, operator, coach, and culture carrier. The Regional Manager is responsible for the performance, people, standards, and physical environment of multiple corporate stores. This role is highly visible and hands-on, spending meaningful time in stores developing strong managers, driving consistent execution, and ensuring every location delivers the same elevated experience The Only Facial is known for. This role partners closely with executive leadership and plays a critical role in scaling the business while protecting the brand. Requirements People and Leadership: Lead, coach, and develop Store Managers across multiple corporate locations Build strong, accountable leadership teams through consistent feedback, coaching, and performance management Support hiring, onboarding, and retention of high-performing managers and aestheticians Address performance issues promptly and fairly, holding teams to clear expectations and brand standards Foster a people-first culture where team members feel supported, challenged, and proud to work Operations, Facilities and Standards: Ensure consistent execution of The Only Facial service standards, protocols, and policies across all stores Confirm stores maintain and use only approved products, tools, and equipment in treatment rooms Identify facility or layout improvements that enhance workflow, request bids, and partner with leadership on execution Act quickly on repairs that impede the workday, coordinating with authorized vendors or landlords and implementing backup plans when needed Maintain a working knowledge of each location’s basic systems, including thermostats, electrical panels, and water shutoff valves Conduct regular in-store visits, audits, and check-ins to maintain operational excellence and brand consistency Performance and Accountability: Own regional KPIs including revenue, utilization, retention, rebooking, labor, and profitability Review weekly and monthly performance reports and translate data into clear, actionable plans for managers Support managers in setting goals, tracking progress, and improving results Drive discipline around reporting, follow-through, and execution Client Experience: Champion a WOW client experience in every store Monitor client feedback, reviews, and trends, ensuring timely responses and corrective action when needed Ensure client issues are handled with professionalism, empathy, and brand alignment Growth and Scale: Partner with leadership as new corporate locations open Support new store openings, transitions, and stabilization periods Help refine systems and processes that allow the brand to scale without sacrificing quality or culture Qualifications: 3–5+ years of multi-unit leadership experience in retail, wellness, hospitality, or service-based businesses Proven ability to lead leaders and hold teams accountable with empathy and clarity Strong operational instincts with high attention to detail Comfortable owning both people leadership and physical store environments Data-driven mindset with the ability to turn metrics into action Excellent communication skills and emotional intelligence Willingness to travel regularly between locations Passion for people development, standards, and delivering exceptional experiences What Success Looks Like: Stores are clean, compliant, high-energy, and consistently on brand Equipment and facilities are well maintained, functional, and proactively managed Managers feel supported, coached, and accountable Teams are engaged, stable, and proud of their work Clients receive the same elevated experience in every location Performance goals are met or exceeded without sacrificing culture Why The Only Facial: A fast-growing brand with strong leadership and clear standards A people-first culture that invests deeply in training and development The opportunity to make a meaningful impact as the brand scales A leadership role where standards and support go hand in hand

Responsibilities

The Regional Manager is responsible for the performance, people management, adherence to standards, and physical environment across multiple corporate skincare stores. This highly visible role involves significant in-store time dedicated to developing managers and ensuring consistent, elevated client experiences.