Regional MPBN SME at Ericsson

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

MPBN Operations, SLA Adherence, Managed Services Delivery, Network Maintenance, Technical Support, Vendor Management, Spare Management, Router Configuration, Switch Configuration, Firewall Configuration, IP Network Optimization, Customer Satisfaction, Team Management, Operational Expenses Regulation, Service Performance Improvement, Matrix Organization Experience, Cultural Adaptability

Industry

Telecommunications

Description

Handling all MPBN activities in the Circle, typical activities are Design, NPI, corrective and preventive maintenance but also network changes that requires physical intervention. Over all In charge of MPBN operation You will: Responsible for SLA adherence with interface departments and customer Responsible for Managed Services Delivery of MPBN Network in circle End-to-End closure of MPBN issues in Circle Ensure that FM/PC/MPBN/GNOC team Comply to processes, procedure to provide world class network availability and reliability. Customer Satisfaction & CSI Score KPI monitoring and sign off for Reward/Penalty Manage day to day Maintenance of all MPBN system Scheduling and reviewing all planned work (change Request) across the Network Coordinate with TSG(Technical support group) for efficient implementation of service request and complaint handling. Coordinate with GSDC (BO, FO, CM) ,D&P and MSIP(National team interfacing customer central office) for effective O&M operations and effective functioning of network. Maintain effective technical support staff for MPBN, and management of MPBN Engineering and Operations team. Manage all the activities with allocated resources (man &machine) with the best utilization Advise Service Delivery Manager to improve Service Performance and contractual obligations Regulate all operational expenses Vender management Spare management PM management and control Interaction with BTSOL, ABTS and others for Media related work. Successful track record and strong background in large-scale IP MPBN network operational organisations. Knowledge & hands on experience on Router/Switch/Firewall & PC nodes configuration Knowledge & hands on experience on Router/Switch/Firewall & PC nodes hardware Ability to work in a matrix organisation with a split between line and functional responsibility. Ability to adapt to the local cultural requirements, and able to function in India. Good behavior in interface with customers, subcontractors and customer accounts. Telecom Engineer with extensive experience in /Operation/Optimization of IP/MPBN networks. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. Primary country and city: India (IN) || Bangalore Req ID: 778096

Responsibilities

The role involves overseeing all MPBN activities in the Circle, ensuring SLA adherence and managed services delivery. Responsibilities include managing day-to-day maintenance, coordinating with various teams, and ensuring compliance with processes for network reliability.