Regional Veterinary Operations Manager
Reports To: Director of Operations
Department: Operations
FLSA Status: Exempt
Location: Remote with up to 50% travel

ABOUT US

Associated Veterinary Partners is a multi-site veterinary practice group dedicated to providing exceptional service to our partner practices, their pets, and their families.

POSITION OVERVIEW

The Veterinary Regional Operations Manager (ROM) is responsible for leading and supporting a network of veterinary hospitals within a designated geographic region. This role ensures operational excellence, drives financial performance, fosters high-performing teams, and supports consistent delivery of high-quality veterinary care. The ROM partners with hospital leadership teams to implement corporate initiatives, optimize workflows, and align with company goals and values.

CLIENT EXPERIENCE & QUALITY OF CARE

• Ensure hospitals deliver exceptional client service and patient care.
• Support initiatives to increase new client visits.
• Uphold clinical standards and regulatory compliance.
• Collaborate with medical leadership to maintain clinical excellence.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in Business, Healthcare Administration, or related field
• Experience in the veterinary or animal healthcare industry
• Master’s degree in Business Administration (MBA) or similar
• Knowledge of veterinary practice management software (e.g., AVImark, Cornerstone, ezyVet)

QUALIFICATIONS & REQUIREMENTS

• 5+ years of multi-site operations management experience, preferably in veterinary,

healthcare, or service-related industries

• Strong financial acumen and experience with P&L responsibility
• Proven ability to analyze complex data, identify trends, and make data-driven decisions.
• Proficiency leading, developing, and motivating teams
• Exceptional interpersonal, communication, and problem-solving skills
• Strong understanding of veterinary practice operations, financial management, and regulatory compliance.
• Ability to travel frequently within the region (up to 50%)

ADDITIONAL RESPONSIBILITIES

• Manage vendor relationships and account transitions.
• Facilitate effective communication between hospitals and corporate leadership.
• Provide regular updates on regional performance, challenges, and opportunities.