Our Client is a market leading contract catering company specialising in school food. By combining their understanding of the education sector and their knowledge of what’s on trend in the food world, they encourage creativity and excitement in their kitchens, allowing teams to do what they do best and provide fantastic food experiences for the children.
By providing excellent care and services to both clients and children, they have ensured the successful growth of the company and to keep up with the rapid pace of this growth, they are now looking for an experienced Regional Operations Manager.

PACKAGE DESCRIPTION:

• 40 hours per week
• 52 weeks per year
• Competitive salary of £65,000 per annum (OTE up to £74,000 - £76,000 per annum)
• Based in schools across Manchester, Liverpool, Cumbria, Stoke-on-Trent
• Benefits include - Company Pension, Healthcare, Life Insurance, £650 car allowance, 25 days annual leave plus a day off for your birthday
• Working for a fast-growing, ambitious company. There is no ceiling here in terms of where you can take your career
• A dedicated L&D team to support you in developing your skills including apprenticeships and training courses that are available for everyone.

THE ROLE:

Our client is looking to appoint an experienced and driven Regional Operations Manager to oversee their team in the North and North East region. Reporting to the Regional Managing Director, you will be responsible for leading their teams in delivering an excellent food operation meeting and exceeding the client’s expectations.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Oversee and guide Operations Managers to ensure full compliance with contractual specifications, delivering services that meet or exceed client, customer, and company standards. Identify and implement opportunities for service enhancements.
• Track and manage operational compliance with company Business Management Systems, ensuring all processes, policies, and procedures are effectively followed and aligned with agreed metrics.
• Lead, develop, and assess all direct-report managers, applying company performance management and appraisal processes to drive continuous improvement and professional growth.
• Collaborate with senior leadership to establish financial and commercial targets. Oversee and analyse regional and individual financial performance against budgetary goals, addressing any variances with actionable solutions.
• Ensure comprehensive QHSE (Quality, Health, Safety, and Environment) management across all areas of operations to maintain the highest safety and quality standards.
• Partner with the Learning & Development (L&D) Manager to identify team training needs, supporting the creation and delivery of effective training programs.
• Actively participate in sales and retention processes, contributing to bid preparation and presentations to maximize success rates.
• Support business objectives through project completion and play an active role in the smooth mobilisation of new business accounts.
• As needed, manage specific contracts and client relationships directly to uphold company standards and strengthen client satisfaction.