Job Title: Regional Operations Manager – Integrated Facilities Management (IFM)
Client: Aviva
Location: South (Birmingham to Norwich, down to Worthing including London)
Reports to: Account Director

SKILLS & EXPERIENCE REQUIRED:

Proven experience in managing IFM services across a multi-site portfolio, ideally within a financial or professional services environment.
Strong background in both soft and hard services, with the ability to lead integrated teams.
Exceptional leadership and people management skills.
Excellent communication and stakeholder engagement abilities.
In-depth knowledge of health and safety regulations and facilities compliance standards.
Commercial acumen with experience managing budgets and supplier contracts.
Flexibility to travel across the region as required

ROLE OVERVIEW:

We are seeking a proactive and experienced Regional Facilities Manager to lead the delivery of Integrated Facilities Management (IFM) services across a portfolio of Aviva sites. This role is responsible for ensuring seamless coordination of soft and hard services, driving operational excellence, and leading high-performing teams to deliver a safe, compliant, and customer-focused environment.