Is this job for you?:
Do you believe in putting the customer first?
Are you a team player and do you have an incredible sense of leadership?
Are you motivated by achieving goals?

• Oversee retail operations across the assigned region, ensuring compliance with company standards, policies, and procedures.
• Partner with Store Managers, General Sales Managers, and Human Resources to achieve operational and service targets.
• Monitor and analyze key performance indicators (KPIs) related to sales, delivery, inventory, and customer service.
• Lead process improvement initiatives to increase efficiency, reduce costs, and enhance customer experience.
• Consistently produce great looking stores.
• Drive consistency and performance within the region in the area of operations. (the province of Quebec)
• Maintain the highest level of P&L accountability focused in the area of SG&A to maximize Net Contribution
• Complete store walks, visits and regular meetings with management and staff. During visits will do the following to identify issues requiring corrective training to resolve:
• SG&A expenses as per budget so that maximum profit for each store is realized
• Assess compliance with store merchandising as outlined in the Merchandising Manual through floor walks and constant communication with store merchandising personnel
• Support operational improvements in store through training and leadership
• Asses compliance with Operational systems, policies and procedures
• Follows up to ensure all locations are following Health and Safety Policies and procedures.
• Supports improvements in store KPIs such as DIR, DSIR and clearance margins / volume in all retail locations
• Responsible for operations roll outs and consistency amongst locations
• Follow up within a required time frame to access progress on store deficiencies from previous visit.
• Support retail locations during the store opening process including any store renovations
• Flexibility to work all shifts including evenings and weekends
• All other ad hoc tasks & duties may be assigned