POSTING DATE

04/28/2025
8280 Montgomery RdSte 300, Cincinnati, Ohio, 45236-3101, United States of America
DaVita Integrated Kidney Care (IKC) is looking for a Regional Operations Supervisor to accomplish company objectives by supervising the daily operations of a team of Care Coordinators.
This is a HYBRID position - the Regional Operations Supervisor must be capable of leading a team from your home office (remotely) and be willing to travel overnight throughout the designated markets of Ohio, Kentucky and Pennsylvania to successfully engage with IKC teammates & providers. The ideal candidate will live in Ohio.

QUALIFICATIONS:

• High School Diploma
• Bachelor’s Degree preferred
• Minimum 2 years supervisory experience, leading a team
• Excellent communication and interpersonal skills
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook
• Ability to handle & maintain confidential information and/or issues, using sound discretion and judgement.
  We’re on a mission to revolutionize kidney care, with a vision of making integrated care the standard of care for all renal patients. To help us achieve our vision, we’re investing extensively in developing both our model of care and our team.

• Directly supervise a team of RN Care Managers and Care Coordinators and their day-to-day operations
• Provide leadership, onboarding, training, coaching and development to team of direct reports
• Create & foster a positive, fulfilling work environment
• Provide your Regional team of Care Coordinators with direct support, at regular intervals, and encourage professional growth
• Adequately communicate job expectations & parameters to direct reports, ensuring quality patient care is always delivered
• Manage all teammate employment activity: hiring, promoting, job performance, disciplinary actions, termination, etc.
• Organize, monitor, evaluate and manage team & individual workflow - ensuring metrics are on track to be met
• Partner with People Services regarding any employee relations issues, timely & appropriately
• Facilitate teammate development (coaching, mentoring, training)
• Complete teammate evaluations and establish quarterly & annual goals
• Collaborate with direct reports and upper management to create & implement those professional development goals
• Learn, know, understand & follow teammate guidelines, employment policies & department/company procedures
• Understand basic wage & hour laws, as well as federal, state & local laws/regulations
• Create informational decks & spreadsheets; lead team meetings and present to upper management, as necessary
• Spearhead reoccurring 1:1’s with direct reports
• Maintain strict confidentiality and integrity of medical & operations records; comply with all data collections & auditing activities
• Review & approve time for non-exempt direct reports
• Track overtime, attendance and PTO
• Conduct formal ad hoc training