DESCRIPTION

The Reliability and Maintenance Engineering (RME) team plays a vital role in the operational success of our Global fulfillment business. Our teams’ foundation is to keep our critical equipment running and properly maintained. Our Goal is to perform the RIGHT maintenance at the RIGHT time on our critical systems to keep them running at the most optimum efficiency and prevent customer impact due to down systems. Being able to identify not only short-term maintenance plans but also anticipating long-term end of life maintenance requirement is critical to our overall Maintenance Program strategy. We are seeking highly motivated, organized and strategic individuals to support and grow our our organization to ensure we are developing and implementing Best Practices and Standard Work across all of our North American Operations. Qualified individuals will also focus on key vendor relationships, relationships with other stakeholder groups, and tactical and strategic functionality at the site level. Emphasis will also be placed on cost reduction initiatives with vendors and sites as well as helping sites understand drivers for spend and effective countermeasures that can be implemented through partnership with Operations, Learning and Safety teams.

Key job responsibilities

• Lead and mentor field-based Maintenance Managers/Area Maintenance Managers (onsite BBM leaders) to expand and continuously improve Amazon’s North American Fulfillment Network.
• Collaborate with a wide range of stakeholders to develop policies, oversee program implementation, and manage base building assets for facilities.
• Engage with 3P, vendors, Category/Procurement managers, Original Equipment Manufacturers (OEMs), and Subject Matter Experts (SMEs) to understand significant cost drivers and mitigate them. Additionally, aid with repairs, projects, and planned maintenance as needed.
• Identify and develop Best Practices focusing on safety and housekeeping processes that can be broadly applied to cohort sites with the goal of maintaining safe equipment operating conditions and reducing repair and avoidable costs.
• Collaborate with SMEs to develop action plans and playbooks related to high equipment utilization periods to ensure proper equipment utilization and uptime is maintained.
• Establish communication paths, escalation procedures, and contingency plans to mitigate periods of operational impact related to operational issues.
• Develop training for local RME teams on management expectations related to OEM work orders (WO) approval.
• Conduct Failure Mode and Effects Analysis (FMEA) and Root Cause Analysis (RCA) focused on asset maintainability and operational preparedness..
• Provide on-call and vacation coverage for the other Regional Portfolio Manager.

BASIC QUALIFICATIONS

• 5+ years of working cross functionally with tech and non-tech teams experience
• 5+ years of cross functional project delivery experience
• 5+ years of program or project management experience
• Experience defining program requirements and using data and metrics to determine improvements
• Do you have 8 or more years of experience managing facilities maintenance, including systems like HVAC, electrical, and plumbing?

PREFERRED QUALIFICATIONS

• Experience managing, analyzing and communicating results to senior leadership
• Master’s degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
• Certified Facility Management Professional
  Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
  Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $189,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site

• Lead and mentor field-based Maintenance Managers/Area Maintenance Managers (onsite BBM leaders) to expand and continuously improve Amazon’s North American Fulfillment Network.
• Collaborate with a wide range of stakeholders to develop policies, oversee program implementation, and manage base building assets for facilities.
• Engage with 3P, vendors, Category/Procurement managers, Original Equipment Manufacturers (OEMs), and Subject Matter Experts (SMEs) to understand significant cost drivers and mitigate them. Additionally, aid with repairs, projects, and planned maintenance as needed.
• Identify and develop Best Practices focusing on safety and housekeeping processes that can be broadly applied to cohort sites with the goal of maintaining safe equipment operating conditions and reducing repair and avoidable costs.
• Collaborate with SMEs to develop action plans and playbooks related to high equipment utilization periods to ensure proper equipment utilization and uptime is maintained.
• Establish communication paths, escalation procedures, and contingency plans to mitigate periods of operational impact related to operational issues.
• Develop training for local RME teams on management expectations related to OEM work orders (WO) approval.
• Conduct Failure Mode and Effects Analysis (FMEA) and Root Cause Analysis (RCA) focused on asset maintainability and operational preparedness..
• Provide on-call and vacation coverage for the other Regional Portfolio Manager