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Jeppesen Canada is seeking a Regional Pre-sales Manager (RPM) Virtual reporting to Director of Product & Portfolio Management. The role is based out of Montreal, QC, and is fully remote.
The Jeppesen ForeFlight Global Pre-sales organization is comprised of regional teams that conduct pre-sales activities, opportunity and account planning activities, consultancies, and select post-sale activities to drive business growth and help customers solve complex problems using our vast portfolio of software solutions.
The Regional Pre-sales Manager (RPM) Virtual is responsible for team and execution leadership across the Latin America region. As a key leader in our go-to-market organization, the RPM is an inspirational team leader skilled in driving business growth through priority management, resource management, capacity management, and strategic account management leveraging a team of solution and technical experts to meet customer needs. The RPM partners closely with Sales and Go-to-Market leaders to align pre-sales execution with strategic sales goals.

BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE):

• 7+ years’ experience leading sales, pre-sales, services, or product teams.
• Prior experience leading teams in support of airline, aviation, or aerospace customers.
• Must be legally able to work in Canada.
• Individual must not pose a risk for safeguarding controlled goods.

PREFERRED QUALIFICATIONS (DESIRED SKILLS/EXPERIENCE):

• Fluent in Spanish and/or Portuguese.
• Experience working with SalesForce and related CRM, resource management, customer support, and/or other digital go-to-market enabling tools.
• Prior experience within flight operations, flight deck operations, commercial airline operations, or withing a B2B business supporting airline customers.
• Product knowledge of Jeppesen-ForeFlight solutions.
• Excellent communication skills across team, customer, stakeholder, and executive meeting environments.
• Ability to interact with different cultures and at different leadership levels with ease.

QUALIFICATIONS DE BASE (COMPÉTENCES/EXPÉRIENCE REQUISES) :

• Au moins 7 ans d’expérience dans la direction d’équipes de ventes, d’avant-vente, de services ou de produits.
• Expérience préalable en direction d’équipes au service de clients du secteur du transport aérien, de l’aviation ou de l’aérospatiale.
• Doit être légalement autorisé à travailler au Canada.
• Ne doit présenter aucun risque lié à la protection des marchandises contrôlées.

QUALIFICATIONS PRÉFÉRENTIELLES (COMPÉTENCES/EXPÉRIENCE SOUHAITÉES) :

• Maîtrise de l’espagnol et/ou du portugais.
• Expérience avec SalesForce et les systèmes de gestion de la relation client (Customer Relationship Management, CRM), la gestion des ressources, le soutien à la clientèle et/ou d’autres outils numériques de mise en marché.
• Expérience préalable dans les opérations de vol, les opérations en cabine de pilotage, les opérations aériennes commerciales ou dans le commerce électronique interentreprises (business-to-business, B2B) au service de clients du secteur du transport aérien.
• Connaissance des solutions Jeppesen ForeFlight.
• Excellentes aptitudes en communication dans des environnements impliquant des équipes, des clients, des parties prenantes et des rencontres de direction.
• Capacité à interagir avec différentes cultures et à collaborer à divers niveaux hiérarchiques.

• Leads Jeppesen ForeFlight pre-sales activities within the Latin America region.
• Leads as an inspirational people leader, partner, collaborator, and strategic thinker exhibiting an open mindset and the ability to thrive through change management.
• Develop resource plans and strategies to meet regional business needs: recruiting, hiring, and retention plans to ensure capacity for near-term pre-sales demand and long-term sales forecasts.
• Assigns pre-sales resources to customer engagement requests using data and insights while considering business and customer outcomes. Plans for near-term and strategic long-term pre-sales demand.
• Manages and provides status on on-going pre-sales activities within the region.
• Develops and reviews key performance indicators (KPIs) to assess business performance and adjusts pre-sales plans to address business needs.
• Uses digital tools to manage and monitor pre-sales account activities, opportunity pipeline, and other supported activities.
• Assists sales leadership in the identification of future sales opportunities.
• Global travel for customer engagements and internal business needs (~20%), primarily in Latin America.