Description:
Who We Are:
DAS Acquisition Company, LLC/USA Mortgage is 100% employee owned! Our mission is the relenting pursuit of perfection. We pride ourselves on leading excellence and the superior level of service that our status as a mortgage bank enables us to provide. Since 2001 USA Mortgage/ DAS Acquisition, LLC has been rated a top choice for a residential lender in the St. Louis metropolitan area by St. Louis Business Journal. Our ongoing success is driven by our strategy to deliver our clients a level of service unrivaled in the mortgage industry. We recognize that people are our competitive advantage. That’s why we put so much emphasis on ensuring that DAS Acquisition Company, LLC is a great place to work.

Responsibilities:

• Carry out supervisory/management responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems within a timely manner. Manage, train, lead and motivate direct staff members and meet with them on a regular basis to ensure open and productive communications. Determine staffing needs and allocate work based on overall sales volume and pipeline.
• Guide the Processing team as needed through the workflow while following company, investor, agency and mortgage insurer procedures and standards to ensure quality. Ensure that all staff members follow operational systems, processes, and policies of pre-underwriting and post underwriting operations. Monitor team quality accuracy and efficiency and production performance, provide coaching and feedback, assist staff with problem resolution and issue escalation. Focus on production and pull-through through the utilization of quality control and review loan files to ensure adherence.

1. Keep abreast and maintain a working knowledge of all current CFPB, investor, and underwriting guidelines, federal and state lending laws and can comprehensively explain to direct staff members and others within and outside the organization.
2. Update direct staff on changes in policy and procedures. Collaboratively work with mortgage leadership by maintaining regular and open communication and contributing ideas and expertise to support the mortgage business plan and the strategic initiatives of the organization. Prepare productivity reports and projections as well as QC reports and responses as required by senior management.
3. Effectively partner with interdepartmental managers to ensure smooth and efficient processing of all loans in the pipeline. Quickly resolve any issues, including state compliance, regarding originated loans.
4. Ensure department provides a high level of customer service to internal and external customers. Actively participate in ongoing efforts to continually improve customer service for internal and external customers.
   Requirements:
   Broad Knowledge & Experience: Broad understanding of residential mortgage loans, and familiarity with mortgage loan products. Clear understanding of the current RESPA laws and guidelines. Detailed knowledge of processing, underwriting and closing procedures.
   Above Average Skills: High degree of functional knowledge in subject matter and ability to communicate that expertise to all organizational levels within internal and external clients.
   Demonstrated Ability: Ability to motivate team, manage multiple projects, work under pressure, and adapt to sudden changes in the work environment. Successful history of leading, developing, and mentoring staff. Ability to recognize and act on both departmental and company priorities.
   General Knowledge: Positive attitude, planning and execution, strong work ethic.
   Competencies: Analytical, Integrity, Adaptability, Customer Service, Communication Skills, Initiative, Planning/Organizing, Professionalism, Emotional Intelligence, Leadership, Resilient, Conflict Resolution, Performance Management, Team Building, Technical Credibility, Coaching/Mentorship.
   Degree or Equivalent: BA from four-year college or university; or equivalent combination of education and experience.
   Years’ Experience: One or two years related experience and/or training. Two years management or supervisory experience.
   Specialized Training: Knowledge of Encompass Database software, FHA Connection, DU, LP, MHDC, IDHA, UAD, CU, Internet software.
   Physical Demands: Remote Office environment: Daily computer usage requires close vision.
   Regular attendance is required.
   Work Conditions: Fast paced, high volume activities.
   Temperament: In order to succeed in this position high attention to organizational and team planning, adherence to guidelines amidst a fast-changing environment is a must

• Carry out supervisory/management responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems within a timely manner. Manage, train, lead and motivate direct staff members and meet with them on a regular basis to ensure open and productive communications. Determine staffing needs and allocate work based on overall sales volume and pipeline.
• Guide the Processing team as needed through the workflow while following company, investor, agency and mortgage insurer procedures and standards to ensure quality. Ensure that all staff members follow operational systems, processes, and policies of pre-underwriting and post underwriting operations. Monitor team quality accuracy and efficiency and production performance, provide coaching and feedback, assist staff with problem resolution and issue escalation. Focus on production and pull-through through the utilization of quality control and review loan files to ensure adherence