Regional Property Manager (Palo Alto Gardens) at MidPen Housing

Palo Alto, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

100000.0

Posted On

22 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Multi-Family Property Management, Affordable Housing Operations, Team Leadership, Budget Development, Regulatory Compliance, Tenant Management, Performance Reviews, Marketing, Leasing, Risk Management, Analytical Skills, Communication Skills, Microsoft Office Suite, Property Management Software, Supervisory Experience, Tax Credit Specialist Certification, Certified Occupancy Specialist Certification

Industry

Non-profit Organizations

Description

About MidPen At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect. We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity. MidPen is, once again, proud to be certified as an official Great Place to Work® in 2025. Property Name: Palo Alto Gardens Regional Property Manager The Regional Property Manager is responsible for overseeing a portfolio of multi-family affordable housing properties, ensuring strong fiscal performance, regulatory compliance, and exceptional resident services. Reporting to the Associate Director of Property Management, this role serves as a strategic liaison between properties, internal teams, and external stakeholders while leading Community Managers to deliver on MidPen's mission. This is an exciting opportunity to make a direct impact on affordable housing operations during a period of significant portfolio growth and expansion across Northern California. Responsibilities: Manage fiscal performance across property portfolio including budget development, expense approval, cash flow monitoring, and variance reporting Ensure strict compliance with all regulatory requirements including HUD, TCAC, Fair Housing, and local regulations through monitoring and tracking systems Works with facilities management to ensure preventative maintenance, capital projects, and safety hazard mitigation is completed Direct tenant management activities including retention planning, complaint resolution, eviction processing, and lease enforcement Hire, train, and coach Community Manager staff while conducting performance reviews and supporting career development Lead marketing and leasing efforts including waiting list management, applicant screening, and unit turnover coordination Collaborate with Asset Management, Accounting, Human Resources, and Facilities teams to achieve operational excellence Conduct risk management activities including security planning, safety meetings, and incident reporting Works with team to provide direction and support to ensure properties are meeting KPI goals. Leads operational initiatives, driving change and ensuring consistent adoption of updated protocols across all properties. Maintains property appearance and standards through routine site and safety inspections, addressing concerns and capital needs to ensure proper upkeep across the portfolio. Qualifications: To excel in this role, you should have experience managing a portfolio of multi-family residential properties with a focus on affordable housing operations and team leadership. Specifically, you should have: Bachelor's degree and 5+ years of multi-family property management experience (totaling 800+ units), or Associate degree with 3+ years and additional relevant experience Tax Credit Specialist and Certified Occupancy Specialist certifications required; or ability to obtain within 6 months Minimum 4 years of multi-family property management experience (2 years in affordable housing preferred) At least 4 years of supervisory experience managing direct reports Proficiency with Microsoft Office Suite and property management software (MRI, Yardi, RealPage, or Boston Post) Strong analytical skills including basic accounting and business math capabilities Excellent written and verbal communication skills with ability to present to diverse stakeholders Valid California Driver's License with reliable transportation for travel between properties Commitment to MidPen's mission of providing quality affordable housing and fostering diverse communities Education and Experience Associate degree and three years of multi-family residential management experience with a Bachelor’s degree and five or more years of relevant experience or an equivalent combination of education and experience Tax Credit Specialist and Certified Occupancy Specialist certification is required Must have four (4) or more years of multi-family property management experience and a minimum of two years of affordable housing experience Must have at least four years of supervisory experience Pay Range $80,000 - $100,000 Annual Salary - Pay based on applicable experience and qualifications Benefits and Compensation (see here for full details) Health Insurance Dental, Vision, Life & Disability Insurance 403(b) Retirement Investment Employee Education Reimbursement Program Paid Parental Leave FSA for Childcare, Medical, and Commuter Benefits EAP Program Pet Insurance Paid Time Off Company Holidays Wellness Days EQUAL OPPORTUNITY EMPLOYER MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Responsibilities

The Regional Property Manager oversees a portfolio of multi-family affordable housing properties, ensuring strong fiscal performance and exceptional resident services. This role involves managing compliance with regulatory requirements and leading Community Managers to fulfill MidPen's mission.