Reporting to the Deputy Regional Operations Director the remit of the Regional Quality Improvement Nurse will encompass the leadership and implementation of the quality strategy across the region reviewing audit outcomes and actions required with direction from the DROD. You will offer guidance and support to the homes while working alongside the teams to ensure we improve care delivery and embed quality and wellbeing.

About the Regional Quality Improvement Nurse role

• Work with the home managers to ensure the relevant knowledge and support is provided as identified through action plans following the audit process against all aspects of the CQC Regulations, local authority contractual requirements and Company Quality Framework and policies.
• Support with completing action plans against audit findings and identify support needed in conjunction with the Regional Operations Director and Deputy Regional Operations Director and support to address deficits and action required to resolve.
• Support Home Managers, Care Managers, and clinical teams within the homes to analyse Clinical Key Performance Indicators and identify trends.
• Implementation of Service Improvement plans for homes that are rated below the required standard.
• Understand and support the Personhood Framework to ensure homes continue to embed these principles and demonstrate continuous improvement in areas of ‘Petals’ required within the home.
• Ensure understanding and adherence to local authority and company safeguarding and adult protection policies and procedures, including involvement in adult protection investigations and reporting.
• Provide focused support to care homes as directed. Including but not limited to on-call, crisis management and placement in a home if required.
• Liaise closely with regulatory bodies and partner organisations e.g., local trusts, local authorities, and CCGs to build strong communication channels.
• To advise and support homes on Infection Control policy, maintain links with local authorities and support on any infection control external audits.
• To support as required with the development of nurses through clinical supervisions/observations and feedback on practice.
• To develop and monitor the Quality-of-care pathways from pre-assessment to discharge.
• Play a key role in improving strategies across quality, safety and care delivery including supporting with mealtime experience, lifestyle, hospitality, housekeeping Learning & Development, Sales & Marketing in collaboration with the Regional team members.