The main responsibilities of the Quality Lead include:

• Building and leading the Quality function for a newly launched, high-volume fulfilment center, developing a high-performing team and embedding a culture of operational excellence
• Driving customer-focused quality initiatives by reducing defects, complaints, returns, and operational quality issues through structured root cause analysis
• Establishing quality standards, operating procedures, control plans, and quality gates that support efficient, scalable operations
• Leading continuous improvement activities using Lean methodologies and structured problem-solving tools including PDCA, A3, 5 Why, 8D, and PFMEA
• Developing data-driven quality reporting, analyzing performance trends, and providing recommendations to senior leadership to improve operational performance
• Partnering with Operations, Engineering, Continuous Improvement, Safety, Training, IT, and external partners to implement sustainable quality improvements
• Supporting the introduction of new technologies, automation, and innovative quality solutions while ensuring robust risk assessment and process validation
• Creating a proactive quality culture where operational teams take ownership of quality performance and continuous improvement

Technical skills:

• Fluent in French, German and English.
• Previous experience leading Quality within high-volume logistics, fulfilment, distribution, manufacturing, or automated operational environments
• Experience supporting or leading the launch of large-scale operational sites, ideally within facilities of 100+ employees
• Strong leadership experience with the ability to coach, develop, and build high-performing technical teams
• Excellent knowledge of Lean Manufacturing, Toyota Production System (TPS), Built-in Quality, Standard Work, and continuous improvement methodologies
• Experience using structured problem-solving techniques including PDCA, A3, 5 Why, 8D, PFMEA, and control plans
• Strong analytical skills with experience interpreting operational data, quality metrics, and statistical analysis to drive decision-making
• Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams and senior leadership
• Degree qualified in Engineering, Quality Management, Supply Chain, Operations, or a related discipline would be advantageous