REGIONAL QUALITY MANAGER – DIRECT HIRE

Location: St. Louis, MO
Pay: $80,000 – $120,000 (flexible, based on experience)
Kelly Services is currently looking for Regional Quality Manager will oversee quality operations in St. Louis, MO. This role is critical in driving measurable and sustainable quality results, leading teams, implementing certification and compliance processes, and supporting operational strategies across locations. This is a direct hire opportunity with significant autonomy and visibility, including customer-facing responsibilities and collaboration at all levels — from shop floor to executive leadership.

MUST-HAVE QUALIFICATIONS

• Bachelor’s degree (required), ideally in manufacturing, engineering, or quality management.
• Minimum of 5 years’ experience in quality and/or process improvement.
• Proven experience implementing new processes and driving change.
• Strong analytical skills to solve complex problems and seek continuous improvement.
• Excellent communication skills — comfortable engaging all levels, from operators to CEO.
• Independent self-starter with high follow-through and documentation skills.
• SQF or equivalent compliance experience strongly preferred.
• Internal auditing experience; ASQ certification and Six Sigma training preferred.
• Background in printing industry a plus.
• Ability to handle multiple stakeholders, customer-facing interactions, and conflict with professionalism.

• Lead and manage the quality departments across assigned sites, ensuring site quality performance and compliance.
• Drive quality expectations and continuous improvement initiatives throughout operations.
• Develop, implement, and maintain compliance programs, certifications (GMP, SQF, QMS), and documentation standards.
• Act as a champion for root cause analysis and corrective/preventive actions (CAPA) for customer complaints and internal issues.
• Facilitate work transfers and mitigate quality risks proactively.
• Develop measurable standards and compare project results to drive accountability and improvement.
• Create and maintain process maps and standard operating procedures to streamline workflows.
• Coach, train, and mentor QA staff and operators; assess and align staffing, training, and responsibilities.
• Collaborate with site leadership and quality managers across locations on company-wide quality initiatives.
• Represent the company in internal and external audits.
• Lead by example, driving culture change and improvements in training, documentation, and systems.