OUR CLIENT IS ONE OF THE LEADING PLAYERS IN THE CONSUMER ELECTRONICS SECTOR. DUE TO BUSINESS NEEDS, THEY ARE NOW RECRUITING A REGIONAL RETAIL OPERATIONS SPECIALIST TO BE PART OF THEIR OPERATIONS TEAM FOR ONGOING TRANSFORMATION PROJECTS. THEY ARE LOCATED IN THE WEST – EASILY ACCESSIBLE.

Responsibilities of Regional Retail Operations Specialist :

• Plan and execute in-store promotions and product launches.
• Collaborate with marketing and sales teams to align events with company goals.
• Manage logistics, vendor coordination, and budgets for events.
• Evaluate event outcomes and suggest improvements for future events.
• Conduct regular inspections to ensure compliance with company standards.
• Identify areas for improvement and implement corrective measures.
• Assess store performance and provide feedback to store managers.
• Create and implement training programs to enhance product knowledge, sales skills, and customer service.
• Monitor training effectiveness and make adjustments for continuous improvement.
• Set and meet sales targets for assigned stores.
• Develop strategies to drive customer traffic and improve conversion rates.

• Ensure exceptional customer service standards are upheld.Handle customer complaints and feedback in a timely and effective manner.

Requirements:

• Minimum Degree in Business, Marketing or relevant field
• At least 2 - 5 years experience in retail management, event planning, and customer service from consumer electronics sector
• Comfortable with travelling between local retail stores, and across SEA stores

We regret that only shortlisted candidate will be notified.

• Plan and execute in-store promotions and product launches.
• Collaborate with marketing and sales teams to align events with company goals.
• Manage logistics, vendor coordination, and budgets for events.
• Evaluate event outcomes and suggest improvements for future events.
• Conduct regular inspections to ensure compliance with company standards.
• Identify areas for improvement and implement corrective measures.
• Assess store performance and provide feedback to store managers.
• Create and implement training programs to enhance product knowledge, sales skills, and customer service.
• Monitor training effectiveness and make adjustments for continuous improvement.
• Set and meet sales targets for assigned stores.
• Develop strategies to drive customer traffic and improve conversion rates.
• Ensure exceptional customer service standards are upheld.Handle customer complaints and feedback in a timely and effective manner