For Business Unit: Water
Managing key and general accounts within a designated area, developing and maintaining close contact with customers and end users from project inception through to completion and maximise the business potential for the company through exceptional customer service.

- EXPERIENCE & QUALIFICATIONS:

• Experience of selling activities in a pump, compressor or other rotating machinery environmen
• Engineering background with experience of pumps and pumping system
• Highly numerate with competent IT skill
• Command of Microsoft Office applications (Word/Excel/Powerpoint
• Risk management skills and experience
• Knowledge and practical application of ISO9001.
• HNC or equivalent in a relevant engineering subject
• Experience of pump selection and operation, including system interaction
• Experience of contract – both technical documentation and negotiation of Ts & Cs
• Extensive knowledge of the Water industry, key clients and contacts
• Knowledge and use of CRM systems
• Knowledge and use of SAP (desirable)

• Generate business opportunities within a designated area.
• Prepare detailed technical and commercial quotations.
• Provide technical support to customers throughout the pre-order stage, including pump selection and operation.
• Attend technical and commercial clarification meetings and carry out contract negotiations
• Actively contribute to the development and support of the Water Business Unit Plan and provide timely and accurate supporting information as required.
• Maintain customer contact through to project completion.
• Liaise with other departments to enhance customer service.
• Preparation of Framework submissions, attendance at framework meetings and operate as Framework Manager for specific key customers
• Hot desk working in key customer offices to enhance the presence and visibility of the company, to increase business opportunities and to offer improved customer support.
• Prepare and carry out technical presentations
• Collection of all relevant market intelligence
• Produce information on potential case studies/technical articles etc
• CRM - effective use of the system to drive sales results and business intelligence reporting