Regional Sales Manager, Existing Accounts - Sydney (Remote) at CrowdStrike

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

0.0

Posted On

07 Mar, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Enterprise Security Software Solutions, Usage Adoption, Product Expansion, Renewal Execution, Cross-Sell, Up-Sell, Licensing Models, Falcon Flex, Business Plan Development, Forecasting, Net Revenue Retention, CRM Documentation, Consultative Effectiveness, Sales Methodologies, Negotiation Skills, Executive Engagement

Industry

Computer and Network Security

Description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: Directly sells enterprise security software solutions across the breadth of the company’s products and drives incremental revenue within existing customers via usage adoption, product expansion, and renewal of accounts. This field sales role has primary accountability for the company’s relationship within existing accounts upon the transfer of ownership from new business Regional Sales Managers and the Customer Success team. This role is further accountable for the cross-sell and up-sell of company products, to include the use of additional flexible and scalable licensing models (e.g. Falcon Flex), and the subsequent renewal preparation and successful renewal execution of assigned accounts. The role drives effective collaboration with other teams, including new business Regional Sales Managers, Customer Success, Sales Engineering, Professional Services, Marketing, Channel / Alliances sales teams, Finance and Customer Support, as well as external parties such as Alliance and Channel Partners. What You’ll Do: Owns the growth and retention of existing accounts by way of cross-sell and up-sell motions, prospecting new products and use cases, and identifying opportunities across the buying centers within assigned accounts by building relationships with key decision makers. Develops and executes a comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of CrowdStrike’s solutions to customer business requirements. Owns the renewal forecast, negotiation, and close by identifying renewal risks and engaging stakeholders to resolve barriers to renewal. Coordinates with internal stakeholders post twelve months from initial customer close, for seamless customer hand-off and to ensure adoption of products, expansion, flexible purchasing model drawdown (e.g. Falcon Flex) and eventual renewal. Accountable for accurate forecasting, Net Revenue Retention (NRR), expansion quota attainment, drawdown on flexible pool models, and breadth of product adoption. Timely documentation within CRM / Marketing software of customer contact and activity data is required of the role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.). Promotes CrowdStrike’s products, maximizes brand recognition and mindshare at all levels, and publicizes success stories. Provides customer feedback to internal stakeholders for product, systems, and process improvements. Work is primarily performed in the field away from home office or company office location in order to accomplish the duties of the position. At this level, incumbents will have expert-level knowledge of selling the company’s products and services. Assigned accounts are larger and of the most complex nature, where assigned quota is typically higher than lesser-scoped portfolio sales role levels. (Size of quota may be relative to complexity and nature of account set.) Incumbents routinely sell-to and interact with executive-level customer decision makers, to include up to CXO levels. What You’ll Need: Preferably, Cybersecurity industry experience – you understand the threat landscape, security solutions, and customer pain points authentically Essential - Proven tenure with tier-1 security and SaaS platform vendors; you bring stability, credibility, and a track record of sustained success Demonstrated quota attainment and consistent sales performance in competitive enterprise environments Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Deep industry knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives. Expert-level presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement. Complete, “big-picture” understanding of the business and technical contexts of key account opportunities. Driven, self-starter who exudes leadership on account set and compels others to get on board. Fully adept at consultative effectiveness and establishing trust with internal and external customers. Fully functional knowledge of sales methodologies, techniques, and the sales lifecycle of security software solutions, software business value concepts, and the company's products. BA/BS or equivalent educational background is preferred. Minimum 8+ years of relevant professional experience. #LI-HR1 Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance. CrowdStrike was founded in 2011 to fix a fundamental problem: The sophisticated attacks that were forcing the world’s leading businesses into the headlines could not be solved with existing malware-based defenses. Founder George Kurtz realized that a brand new approach was needed — one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware. There’s much more to the story of how Falcon has redefined endpoint protection but there’s only one thing to remember about CrowdStrike: We stop breaches.

Responsibilities

This role is directly responsible for driving incremental revenue within existing enterprise accounts through cross-selling, up-selling, and ensuring product usage adoption and successful renewals. The manager owns the growth and retention strategy for assigned accounts by building relationships with key decision-makers and developing comprehensive business plans.