ABOUT THE COMPANY

MVP Sports Clubs is a sports facility development and management company with 5 facilities in West Michigan. We provide corporate service support in the areas of finance, marketing/communications, information systems, human resources, property management and operational development including sales, fitness, and operations. MVP Sports Clubs represents quality and success in health and recreation in all facets of the community. Simply put, we are a company passionate about exercise and sharing this with our communities!

ABOUT THE POSITION

The Regional Membership Sales Manager will assist the VP, Business Development in data analysis and integration, quality assurance of the sales process, and the overall support of the sales organization. They will continue their duties as their respective club’s sales manager as outlined in this job description. In club, they will act as the lead for membership inquiries, setting tour and sales appointments, conducting informative and effective club tours, and generating club membership sales. This position is a part of our Membership Sales team reporting directly to the VP, Business Development, with a dotted line to the Building Director. Specifically, the focus of this role is membership/sales duties, but as a leader within the building, will contribute to general club operations support.

REQUIREMENTS

• Bachelor’s degree in a related field is strongly preferred.
• Must be at 100% of your overall sales budget YTD.
• Technology and spreadsheet proficient
• Ability to lead and manage other colleagues through challenges and maintain a positive working environment
• A minimum of 2 years of experience in a high-volume customer service industry with an emphasis on sales and customer service skills to handle challenging situations.
• Experience utilizing a CRM platform for prospect management and outreach preferred.
• First Aid/CPR Training. In the event a team member is hired without CPR or First certifications, they will be required to attend MVP Sports Clubs’ in-house training to obtain this.
• Encouraged to complete the Aquatics Skills Preparedness Course to provide coverage for lifeguards during short breaks.
• Strong communication, leadership, and organizational skills.
• Must be able to work club opening and closing shifts, weekends, and holidays when needed.
• Ability to handle multiple tasks and functions while maintaining a low personal stress level.
• Physical Requirements: Bend, stoop, crouch, climb, stand, sit and turn/pivot; Lift/lower, push, pull and carry up to 40 lbs; perform office tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, typing, and/or word processing, filing, calculating and use of the telephone; See, hear, and speak with sufficient capability to perform assigned tasks and maintain proper job safety conditions.