KEY SUCCESS METRICS

• Acquisition: Growing the number of partner restaurants.
• Activation: Enabling partner restaurants to increase sales and profitability.
• Engagement: Building loyalty and retention through strong partnerships and excellent account management.
• Talent Development: Coaching, mentoring, and empowering the Business Development team to achieve peak performance.

REQUIRED SKILLS

• Passion: Adaptability and a ‘can-do’ attitude – positive, proactive and motivated by working in a fast-paced environment characterised by constant change.
• Action: Leading by example/taking action.
• Compassion: Ability to empathise with others and provide support when needed.
• One Team: Advanced communication skills (written and verbal) – Ability to build a good relationship with your team, remain calm in pressured situations and convey information clearly and logically.
• Flexibility: Ability to adapt your approach to the individual needs of the team.
• Integrity: Demonstrates honesty and integrity.
• Process Orientation: Is familiar with following established processes, using templates and solving problems to work through your onboarding checklist.

PURPOSE OF THE POSITION

The Regional Sales Manager (RSM) plays a pivotal role in driving the success, growth, and development of OrderYOYO within their designated region. Acting as the local business unit leader, the RSM ensures that all regional activities align with the company’s commercial goals. Success in this role depends on:

• Leading and developing a field sales team of 4–8 Business Development Managers.
• Collaborating with internal stakeholders to maintain alignment across commercial functions and maximize regional performance.

GENERAL RESPONSIBILITIES

• Proactively identify opportunities for process and performance improvements.
• Contribute to a collaborative, supportive, and motivating work environment.