The Senior Sales Engineer / Account Manager is responsible for driving sales growth and supporting sales activities across the assigned territory. This role includes managing sales representatives, developing strong customer relationships, executing sales strategies, and ensuring high levels of customer satisfaction. The role also involves regular travel and close collaboration with cross-functional teams.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Engineering or a related field.
• 8–12 years of experience in technical sales or sales support, particularly in the Power, Petrochemical, Oil & Gas, Water & Wastewater, or General Industries within the region.

• Manage sales representatives within the territory, including setting forecasts, business plans, and following up on sales opportunities.
• Travel to customer sites to build relationships, explore opportunities, and secure inquiries and orders.
• Gain a solid understanding of customer operations, organizations, and business drivers to strengthen competitive positioning.
• Oversee and track sales efforts such as quotation activities, pricing trends, profit margins, and success rates.
• Prepare and deliver technical sales presentations to customers, ensuring proposed products meet technical specifications.
• Respond to inquiries for aftermarket parts and services related to control valves, desuperheaters, steam conditioning products, and field services.
• Provide weekly reports with market intelligence, customer feedback, competitor activity, and other relevant updates.
• Investigate and resolve customer issues related to product, delivery, or service concerns.
• Participate in on-site visits and design reviews to facilitate order conversion and customer satisfaction.
• Collaborate with internal teams to develop and implement strategies that highlight product and service advantages.
• Identify and develop new market segments (e.g., Petrochemical, Refining, Oil & Gas, Mining, Geothermal).
• Develop and execute sales strategies and action plans to achieve market booking targets.
• Prepare and manage annual sales forecasts.
• Conduct training sessions and joint customer visits with channel partners.
• Maintain accurate and up-to-date customer profiles, including end-users, EPCs, and OEMs.
• Provide pricing guidance and competitive intelligence within the region.
• Take ownership of major projects and lead the strategy to secure business.
• Conduct goal setting and performance reviews for distributors and representatives.
• Work closely with application engineering to ensure timely and accuratetechnical proposals.
• Coordinate with manufacturing and suppliers for technical and commercial support when needed.
• Prepare pre-qualification documents and business reports as required by management.
• Support contract execution and manage key handover processes.