POSITION OVERVIEW

Reporting to the Director of Service - Canada, the Regional Service Manager works to align the activities of regional service managers in pursuit of operational excellence, by coaching and guiding managers to understand financials and how to optimize leadership outputs for the business. Directs and oversees regional locations day-to-day service operations.
We believe in TRAINING our employees and PROMOTING from within the organization, creating a culture that believes in fostering a better tomorrow. If you are seeking a challenge with a growing organization, consider elevating your career with us!

CUSTOMER EXPERIENCE

• Maintains constant focus on defining, measuring, and improving the customer experience (Full cycle, end-to-end). Customer experience includes both external and internal customers (Ex: Parts, Body Shop, etc.).

QUALIFICATIONS

• Minimum 5 years of management experience in dealership/trucking industry
• Strong verbal and written communication skills.
• Possesses analytical skills to evaluate data, make operational decisions and solve difficult problems with effective solutions using logic and methods.
• Strong knowledge in business management and operational practices.
• Elevated business Acumen.
• Experience managing diverse teams, including managers, is highly desired.
• Excellent supervisory and leadership skills.Proficient with Microsoft Office Suite.

ASSET QUALIFICATIONS

• Post Secondary education in Business or related field.Certified Journeyperson Technician.
• 
  Velocity Truck Centres Canada, encompassing First Truck Centre, P&R Truck Centre, Velocity EV provides unparalleled support through a range of services including sales, vehicle maintenance, parts, collision repair, and financing. Our brands include Freightliner, Western Star, Thomas Built, Autocar, and Trailers. We believe in living our values and serving our customers and employees through our brand pillars - Speed, Value, Trust. Velocity Truck Centres is expanding in Alberta and British Columbia, now boasting 18 branches. With over 100 branches globally spanning the USA, Mexico, and Australia, we value career growth and are looking for like-minded individuals to join our team.
  We are an equal opportunity employer

Please refer the Job description for details