At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and competitive strategy.
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world at what we do and the experience that comes from working in an environment that demands constant transformation and innovation.
Husky TechnologiesTM is an exciting company with tremendous potential. We have a great team and great expectations. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution – then we want you to join the Husky TechnologiesTM team!

JOB DESCRIPTION

As Leader of the regional Customer Success Team (CSM) for Middle East, your responsibility is ensuring customers realize the full value of their Husky products, from installation through the entire product life cycle. A key responsibility is the direct customer support for all Husky’s products in the field and delivering on customer service metrics such as commitment maintained, account activity management, and contract management. The team includes six members to be managed remotely. You will be responsible for the overall Profit and Loss balance of the Region as well as year over year growth of CSM business in the region.
This role will be located in our regional Middle East office located in Dubai. The final selected candidate will be invited for a several weeks training in a row. The training takes place in our European headquarters in Luxembourg to get to know the products and the people you will work closely together.

QUALIFICATIONS

• Mechanical or electrical engineering degree or equivalent experience
• Business Management experience will be considered an asset.
• Technical and mechanical knowledge of injection molding systems and related products
• Several years of work experience gained in a similar environment/position.
• Proven leadership skills
• Good organizational skills
• Excellent English communication skills
• Fluent language skills in Arabic
  Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky TechnologiesTM also values being a great place to work and strives to maintain a safe workplace. Accordingly, Husky TechnologiesTM conditions all offers of employment on satisfactory completion of background checks. No agency or telephone inquiries please

• Grow the Business and develop the strategy of the region in accordance with the regional budget.
• Lead, develop and manage the service team in Middle East
• Keep customer aware and satisfied with resolution plan to open issues.
• Collaborate with Husky business teams to ensure customer start-ups are successful in every way.
• Collaborate with Husky Sales Teams to meet aligned goals and strategies within the customer base.
• Accountability of the regional P&L
• Understand market dynamics and capitalize on opportunities such as tooling services.
• Proactively visit customers to build / maintain relationships and develop the Business.
• Work with other regions to coordinate approaches to common customers.
• Frequent travel within the Middle east region with occasional travel to our European headquarters in Luxembourg