Regional Software Engineer at KLA

Taichung, , Taiwan -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

0.0

Posted On

04 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software Support, Troubleshooting, Factory Automation, Communication, Problem Solving, Customer Focus, Root Cause Analysis, Diagnostic Data Analysis, PVD Process, Etch Process, SEMI Standards, Teamwork, Self-Motivated, Technical Consulting, Issue Escalation Management, Software Quality Metrics

Industry

Semiconductor Manufacturing

Description

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us. Group/Division SPTS wafer processing solutions include market-leading silicon etch, dielectric etch, dry-release etch, PVD, PECVD and molecular vapor deposition (MVD®), available with a range of wafer-handling options applicable to R&D, pilot production, or volume production environments. SPTS is headquartered and has its main manufacturing facility in Newport, UK, with additional manufacturing in Allentown, Pennsylvania. SPTS operates across 19 countries in Europe, North America and Asia-Pacific, and offers comprehensive service and spare parts support through a worldwide network of service centers and qualified local agents. Job Description/Preferred Qualifications Primary Purpose of Role • Support SPTS division software team with troubleshooting, CIP implementation, technical info consulting. • Communication with customer tool owners, IT and Automation teams. • Coordinate with Technical Support and Customer Service teams on issue escalations. • Manage resolution plans with customers, in alignment with the SPTS division software team. • Collection and analysis of diagnostic data. • Actively involved in root cause fault analysis. • Reporting out on software quality metrics. Key Behavioral Competencies • Experience of SPTS 200mm/300mm equipment, including Factory Automation integration. • Experience of equipment software/hardware support and troubleshooting. • Good knowledge of 200mm/300mm Automation related SEMI standards. • Self-motivated and can work independently. • Competency in communication, teamwork, problem solving and customer focus. Qualifications & Experience • Mandatory to be able to communicate technically in local language and English. • Major in EE/ME/CS or engineering related degree. • Over 3 years working experience at SEMI conductor industry. • Knowledge/experience of PVD/Etch process over 2 years is a plus. Minimum Qualifications Doctorate (Academic) Degree and related work experience of 3 years; Master's Level Degree and related work experience of 6 years; Bachelor's Level Degree and related work experience of 8 years We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees. KLA is proud to be an equal opportunity employer Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to talent.acquisition@kla.com to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information. Now hiring curious minds who want to learn even more. Explore KLA at www.kla.com/careers KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at talent.acquisition@kla.com or at +1-408-352-2808 to request accommodation. For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website. We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Responsibilities

Support the SPTS division software team with troubleshooting and technical consulting. Coordinate with customer service teams on issue escalations and manage resolution plans with customers.