Regional Star - Service Specialist at IST Management Services

St. Louis, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

22.0

Posted On

23 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Copying, Mailing, Faxing, Shipping and receiving, Supply ordering, Reception coverage, Keyboarding, Windows environment, Communication skills, Lifting, Time management

Industry

Outsourcing and Offshoring Consulting

Description

Overview Consider a new career today as a Full Time Regional Star, the Regional STAR will support multiple law firm locations in the downtown St. Louis Area and other accounts in the Metro Area. IST Management Services, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services. The Opportunity: IST is looking for friendly, service-oriented, customer-focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward full time positions. Position Details: This direct hire role is Full Time, and performs office services work. Hours will range within M-F 8:00AM- 6:00PM. All locations worked will be in the St. Louis metro area. Business professional dress code and standards are required. Reliable transportation to locations is required and must have a valid driver's license. Hourly Compensation: $20.00 -22.00 USD per hour Amenities: Regional Stars receive $120 in parking stipend per month along with mileage reimbursement allocation for travel to locations outside of home base assignment. Responsibilities The Regional Star Copy/Mail Team Member will be responsible for maintaining the highest levels of customer care while demonstrating a friendly and cooperative attitude, in addition to: Operating mailing, copy and fax equipment Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude Shipping & Receiving/Ordering supplies Pick-up and deliver mail, parcels, copy jobs and faxes to customers Demonstrate flexibility in satisfying customer demands in a high volume, production environment Consistently adhere to business procedure guidelines as well as all safety procedures Perform other tasks as assigned, but not limited to Reception Coverage backup. Qualifications The Regional Star Copy/Mail Team Member must possess excellent communication skills both verbal and written, is effectively able to work independently and in a team environment, in addition to: Must have access to reliable transportation and a valid driver's license to reach locations not on public transportation routes High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management Customer Service/ Hospitality/ Retail background preferred Professional appearance and demeanor Keyboarding and windows environment PC skills Excellent communication skills both verbal and written Ability to effectively work individually or in a team environment Lifting up to 55 pounds IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com. Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Responsibilities

The Regional Star is responsible for operating office equipment, managing mail and shipping, and providing reception coverage across multiple client locations. They must maintain high levels of customer care while adhering to safety and business procedure guidelines.