With almost 300 restaurants across Canada and oversea, Thaï Express is the leading Thai quick-service restaurant in North America. Our success is rooted in combining traditional Thai cuisine with new-world design and flavors.
We are now looking for a Regional Supervisor for the province of Ontario to ensure the day-to-day operations of the stores, in respect of the corporation’s vision regarding business strategies, operations and marketing. The Regional Supervisor will support the Franchisees, Vice-President, as well as internal partners to ensure the overall success of the organization.

EDUCATION/EXPERIENCE:

• College Degree in management;
• 3 years restaurant experience;
• Microsoft office basic knowledge.

OTHER QUALIFYING SKILLS AND/OR ABILITIES:

• Demonstrated ability to work in a fast paced environment;
• Positive, professional attitude and the ability to take initiative;
• Proficient with Microsoft Office Suite;
• Demonstrated organizational skills and ability to multi tasks;
• Demonstrated ability to prioritize, by meeting deadlines and paying attention to details;
• Proven ability to communicate to Franchisees and clients;
• Proven strong problem solving skills and results oriented;
• Must be client-focused and service-oriented;
• English spoken and written;
• Available to work weekends or evening;
• Able to travel across Canada and overseas occasionally.

• Day-to-day supervision of stores (30 stores in Canada) to ensure the rules and procedures of the operations manuals are in practice;
• Provide feedback and assessment of the stores under supervision by submitting monthly QSC reports;
• Responsible for ensuring the quality of the brand at the store level, including compliance in purchasing, marketing activities and daily operations;
• Must be proactive and show strong leadership skills in providing ideas and solutions to the operations of the store;
• Communicate regularly with franchisees to relay all pertinent information related to the operations of the stores;
• General administrative tasks and special projects as required.