Regional Trade Operations & Custom Manager - Logistics Asia & Pacific Regio at H&M Group

Hong Kong, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Trade Operations, Customs Compliance, Leadership, Analytical Skills, Vendor Management, Risk Management, Operational Excellence, Sustainability, Customs Clearance, Customs Authority Management, Strategic Mindset, Team Management, Collaboration, Budget Management, Procurement, Change Management

Industry

Retail

Description

Job Description About Us At H&M Logistics, we move fashion forward. Every day, our logistics teams ensure products reach stores and customers efficiently, sustainably, and on time. We’re not just part of the supply chain—we shape it with innovation, collaboration, and purpose. Your Role We have an exciting opportunity for an experienced leader to join our regional team, we are seeking a seasoned professional not only with a wide range of technical competence, but also a great people leader. As Regional Trade & Customs Operation Manager, you’ll lead and optimize trade operations across the APAC region which covers 12 markets (China, Hongkong, Taiwan, Japan, South Korea, Malysia, Singapore, Philippine, Vietnam, India, Australia and New Zealand). You’ll drive strategic import and export setups, ensure customs clearance process and compliance, and collaborate with global teams to support business growth. What You’ll Do Lead regional trade operations: cross boarder related inbound, customs clearance and port to DC transportation Set goals, track operation KPIs, and manage customs clearance and inland haulage budgets Ensure customs compliance, customs authority management and customs audit Drive operational excellence and sustainability Manage customs brokers relationships and procurement needs Lead regional trade security & risk management programs Collaborate with sales, global trade, and local teams Lead regional and local Trade team directly What You Bring Proven experience in regional customs compliance management (preferably in APAC) Deep knowledge of customs clearance processes, compliance and customs authority management Strategic mindset with strong analytical and leadership skills Experience in customer broker’s procurement and vendor management Ability to lead change and inspire teams Why H&M? We believe in inclusive, diverse, and equitable workplaces. Your ideas, background, and perspective matter. We’re committed to fair hiring and encourage all qualified candidates to apply—no cover letter needed. Apply Now Start your journey with us! Please apply by sending your CV in English as soon as possible. Inclusion & Diversity H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Responsibilities

Lead and optimize trade operations across the APAC region, ensuring customs clearance processes and compliance. Collaborate with global teams to support business growth and manage customs brokers relationships.