THE ROLE (MATERNITY COVER):

As part of the account leadership team, this maternity cover role plays a pivotal part in leading a team of workplace professionals supporting the second-largest portfolio globally. This role focuses on ensuring seamless customer experiences. While this is a fixed-term contract, there’s plenty of opportunity for the right candidate to explore longer-term prospects within the business based on performance.

AT A HIGH LEVEL, THIS ROLE:

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• Provides direction to a large team delivering exceptional workplace experiences at a high standard;

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• Manages an operating budget and makes recommendations on annual budgets;

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• Ensures consistent delivery of initiatives delivered globally but deployed locally;

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• Drives outcomes from third-party vendors whilst also ensuring their compliance;

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• Holds key stakeholder relationships as the global workplace SME for the region;

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• Is fully accountable to all service lines within their region including Facility Management, Project Management, Transaction Management and Occupancy Management; and

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• Is fully accountable for all Health & Safety requirements on their site, championing appropriate standards for safety at all times.

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• This role is measured by the success of HSE standards, customer feedback results, workplace experience requirements and budget management.