Registered Client Service Associate at Smoker & Company LLC

Ephrata, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

01 May, 26

Salary

0.0

Posted On

31 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Financial Advisory, Interpersonal Skills, Communication Skills, Attention to Detail, Microsoft Office Suite, CRM Software, Redtail, Transaction Processing, Account Management, Relationship Building, Compliance Documentation, Client Engagement, Process Improvement, Confidentiality, Security

Industry

Accounting

Description

Smoker Wealth Management, LLC, a prestigious financial services firm based in Lancaster, PA, is seeking a motivated and professional Registered Client Service Associate to join our dedicated team. In this comprehensive role, you will serve as a crucial liaison between our clients and financial advisors, ensuring exceptional service and client satisfaction. As a Registered Client Service Associate, you will leverage your knowledge of financial products and services to assist clients with their accounts, processing transactions, and addressing inquiries with professionalism and efficiency. Your ability to build relationships, combined with a strong understanding of our clients' needs, will play a pivotal role in enhancing their experience with our firm. If you are looking to advance your career in the financial industry while supporting clients in achieving their financial goals, we encourage you to apply! Requirements: · Previous experience in a client service or financial advisory role is highly preferred · Exceptional interpersonal and communication skills, both verbal and written · Proven ability to manage multiple tasks efficiently while maintaining attention to detail · Strong proficiency in Microsoft Office Suite and CRM software, particularly Redtail · Ability to pass a criminal and financial background check Roles/Duties: · Act as the primary point of contact for clients, responding to inquiries and providing information about their accounts · Support financial advisors by preparing reports, processing account transactions, and maintaining compliance documentation · Build and maintain strong relationships with clients to ensure their needs are addressed promptly and accurately · Assist clients with account openings, transfers, and related activities · Maintain accurate and up-to-date client records within Redtail CRM and Imaging systems · Ensure confidentiality and security of client information as per company policies and industry regulations · Help organize client events and marketing initiatives to enhance client engagement · Participate in process improvements to enhance operational efficiency and client service · Other duties as assigned This position offers pathways for advancement within our firm, including opportunities to move toward advising roles based on performance and licensure. Medical, Dental, Vision Insurance 401K Match Opportunities for professional growth and career advancement

Responsibilities

The Registered Client Service Associate acts as the primary point of contact for clients, responding to inquiries and providing information about their accounts. They support financial advisors by preparing reports, processing transactions, and maintaining compliance documentation.