REGISTERED MANAGER – ASHRING HOUSE

Location: Ringmer, East Sussex
Service: Ashring House – Residential care home for 6 adults with learning disabilities
Job Type: Full-Time, Permanent
Salary: £32 – 36k, dependent on experience

ABOUT US

Ashring House is a warm and welcoming residential care home providing high-quality, person-centred support for up to 6 adults with learning disabilities. Our mission is to empower the individuals we support to lead fulfilling and independent lives, with the care and dignity they deserve.
We are now seeking a passionate and experienced Registered Manager to lead our dedicated team and ensure the continued delivery of outstanding care in line with CQC and regulatory standards.

JOB SUMMARY

Reporting to the Locality Manager, the Registered Manager will provide operational, commercial, and quality leadership at Ashring House. You’ll play a key role in service delivery, regulatory compliance, people management, and business development.
You will ensure our service users receive high-quality, personalised care and support while maintaining the home’s full occupancy, financial stability, and staff performance.

Service Operations
Ensure full occupancy and manage referral assessments.
Lead on recruitment and resource management to minimise agency use.
Tailor all services to meet the unique needs of each individual.
Commercial & Business Development
Build and maintain strong relationships with local authorities and external partners.
Collaborate with the Business Development team to grow the service organically.
Financial Management
Lead on achieving gross margin and EBITDA targets.
Monitor financial performance, identifying and addressing variances proactively.
Communicate service changes to finance within 2 days.
Quality & Compliance
Ensure compliance with internal policies, CQC regulations, and contractual obligations.
Embed person-centred care pathways across the service.
Respond to complaints effectively and uphold excellent customer service standards.
Leadership & People Management
Provide strong, visible leadership to the team.
Manage performance, encourage development, and address underperformance as needed.
Conduct supervisions, disciplinary and appeal hearings appropriately.
Continuous Improvement
Promote a culture of learning, quality improvement and service efficiency.
Stay informed on sector developments and legislative changes.