Registered Manager

at  Osa Healthcare Recruitment

REQUIREMENTS

• Extensive knowledge of CQC regulations
• Previous experience in working within a similar role
• NVQ Level 5 or working towards this qualification
• Knowledge of recognizing abuse and the ability to follow safeguarding procedures
• Excellent understanding of regulated responsibilities
• Ability to lead and manage a safe diver service
• Evidence of continuing professional development
• Excellent interpersonal and communication skills, and the ability to communicate with a range of people using a variety of communication methods
• Excellent written skills for writing reports
• A passion for working with people and providing person-centred care
• Leadership and management skills, with the ability to motivate others
• The capacity to work under pressure and to take a problem-solving approach to work
• Effective organizational and time-management skills with the ability to prioritise your own and others workload
• Strong numerical skills, a proven ability to manage various revenue streams, experiencing managing budgets, a good market awareness and driven to ensure the business is financially successful.
• An understanding of accountability to ensure compliance with company policies and regulatory requirements.
  Job Type: Permanent
  Pay: From £35,000.00 per year
  Work Location: In perso

• Ensure the delivery of quality, person-centred care.
• Provide leadership, management and the highest level of support to the Team, to ensure the very best outcomes.
• Ability to take ownership of achieving the highest levels of compliance with regards to regulations, laws, quality standards & policies, ensuring we achieve a minimum of “Good” CQC inspection.
• Promote our aims and values.
• Continually review and improve processes to ensure the most effective and efficient service is being delivered to our clients
• Ability to complete and continuously improve the Assessments, Risk Assessments and Care Plans to ensure the outcome of the client is achieved effectively and the customers’ expectations are exceeded
• Ensure any regulatory activity, such as personal care and administering medicines, is delivered within regulations.
• Provide information, advice and support to residents’ families.
• Organise activities for residents and actively promote their independence and rights.
• Accountable for the Health and Safety of staff and clients; ensuring the Health & Safety policy and procedures are followed at all times.
• Ensure company policies, procedures and approved practices are followed.
• To be aware of Key Performance Indicators and to accurately record and report statistics to the Director as appropriate
• Ad hoc duties to support the Director, as and when required, to meet the needs of the business
• To take a lead in new residents referrals, assessments, and transition process.
• Manage budgets and the financial effectiveness of the setting, meeting or exceeding financial targets.
• Chair meetings and Deliver training.
• Working with care partners, including; local authorities and health
• Engaging with the local community to promote the service
• Oversight of mental capacity and DOLS
• Oversight of safeguarding
• Submitting and reviewing CQC notifications
• Providing the CQC with requested information
• Working with the RI/Board/ External consultants to ensure the viability of the service
• As necessary, liaise with the Care Quality Commission, Local Authority and Fire Authority to ensure satisfactory standards are maintained at the Home and any required notifications to be submitted in a timely manner e.g., DOLs, safeguarding, RIDDOR, CQC notifications etc.
• Ensure maximum resident occupancy levels are maintained at all times.
• Take responsibility and have complete oversight on the Home’s medication processes to ensure that safe medication processes are being implemented.
• Completing audits and following up their actions in a timely manner to ensure the compliance and smooth running of the Service.
• To liaise regularly with head office ensuring necessary information is communicated promptly and effectively.
• Dealing with all feedback including complaints and using this to drive improvements
• Ensure that the Company Complaints Procedure is understood, publicised and applied in a way that allows residents to have their complaints dealt with in an open and honest way without fear of victimisation.
• To be competent in investigating any complaints or adult protection concerns raised by residents or relatives and report them as appropriate.
• To be competent in investigating all injuries sustained by residents while in the care of the Home. Report all serious injuries as appropriate.
• Be approachable and supportive to all staff to keep all staff working to the highest of their ability.
• Be responsible for ensuring all administrative functions associated with management of the staff are completed correctly.
• To complete regular staff supervisions and appraisals in line with company process.
• To adequately manage the service and when staffing issues arise, conduct investigations/ disciplinaries and any other formal meetings such as welfare meetings where appropriate.
• To be part of the recruitment of suitable staff.
• Ensure all staff complete the Company and Statutory requirements regarding induction training
• Ensure mandatory training is completed by staff in a timely manner and where necessary help raise the skills and competencies of your staffing team to ensure they have the ability to perform in their current role.
• Ensure all ongoing maintenance work is identified and communicated to Head Office and ensure works are carried out as planned.
• Review the need to update equipment, furniture and fittings, in priority order, and action within budget.
• Ensure regular stock checks are completed to ensure there are enough food, clinical and cleaning supplies.
• To undertake all mandatory training courses, external and internal, as required by the company.
• To provide additional support to the service and work as part of the Home’s on-call rota where telephone support will be provided when required outside of your normal working hours. In certain circumstances, you may be expected to attend the service outside of your normal working hours to provide additional support/guidance.
  The above is not an exhaustive list of duties.