Registered Nurse Care Coordination Team Lead (RN) - Population Health at BON SECOURS MERCY HEALTH INC

Amberley, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jan, 26

Salary

0.0

Posted On

05 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Registered Nurse, Care Management, Clinical Supervision, Population Health, Interdisciplinary Team, Patient Education, Medication Reconciliation, Analytical Decision Making, Communication, Conflict Resolution, Community Case Management, Leadership, Organizational Skills, Training, Health Promotion, SOP Development

Industry

Hospitals and Health Care

Description

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities. Primary Function/General Purpose of Position - The Care Coordination Team Lead/Supervisor provides clinical supervision and management of the Population Health team. This role will assume responsibility for daily operations. The Care Coordination Team Lead/Supervisor applies system population health standards to identify and assign patients with uncontrolled chronic conditions and/or rising risk indicators and uses critical thinking and leadership skills in managing the team to meet patients and their families’ needs. *This is a remote/work at home position. Hire must be able to work eastern time zone hours. Essential Job Functions Provide day-to-day clinical oversight of ambulatory social workers, nursing personnel, and coordination of provider aftercare follow-ups. Daily review of staffing, coverage issues, upcoming meetings, and any clinical/operational concerns Coverage assignments in the absence of team members Pull daily reports for transitions of care and make assignments as appropriate Act as a subject matter expert for the team for questions or support with workflow, resources, policies, and SOPs Assign members for case management as referrals are received Monitors CM caseloads for productivity and quality Leads training/orientation of new staff Assist with SOPs and policy development as needed Collaborate with local system quality, risk management, infection control, and clinical leaders Lead staff meetings Direct patient outreach and health promotion services Comprehensive assessment with required documentation Evaluation of effectiveness of care plan with IDT Medication reconciliation and adherence Patient and Family/Caregiver education Provide daily leadership, communication and supervision to managers and staff. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification Registered Nurse (required) Certified Care Management Certification (preferred) Education Associate’s Degree Nursing (required) Bachelor's Degree Nursing (preferred) Work Experience 2 years Care Management experience Demonstrated success in improving the health of a distinct population of patients in the ambulatory or community setting Demonstrated proficiency with information systems technology, network development and design Demonstrated ability to achieve metric goals Demonstrated facilitation/training skills Effective leadership skills and strong service orientation Superior organizational, people management skills, strong communication and interpersonal skills Demonstrated ability to interact with interdisciplinary teams Proficient with Microsoft Suite, email, intranet, internet, and other systems Training Epic Healthy Planet Experience in community and payer care management Knowledge of population health strategies Patient Population Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures. Neonates (0-4 weeks) Infant (1-12 months) Pediatrics (1-12 years) Adolescents (13-17 years) Adults (18-64 years) Geriatrics (65 years and older) Working Conditions Periods of high stress and fluctuating workloads may occur. Skills Epic medical records proficient Clinical process improvement Community case management Analytical decision making Interpersonal Relations Communication (verbal, written and listening) Build collaborative relationships with internal and external customers Establish rapport with physicians and other healthcare executives Work effectively with diverse teams Conflict resolution Active listening Relationship building Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

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Responsibilities

The Care Coordination Team Lead provides clinical supervision and management of the Population Health team, ensuring daily operations run smoothly. This role involves overseeing case management, staff training, and collaboration with various healthcare leaders to meet patient needs.