JOB CATEGORY:

Administration
Wirraka Maya Health Services Aboriginal Corporation is an Aboriginal Community Controlled Health Service designed to ensure our clients’ journey through the health system meets their medical, health, social and cultural needs with a vision that Aboriginal and Torres Strait Islander people in the Pilbara have the opportunity to live a health life, with access to culturally appropriate, holistic primary and allied healthcare; social and emotional wellbeing services and education.
Job Description
We are seeking a dedicated and proactive individual to join Wirraka Maya Health Service Aboriginal Corporation as a Registered Training Organisation (RTO) Student Support Officer based in South Hedland. As part of the Administration department, this is a Permanent - Full Time position. As the RTO Student Support Officer, you will be responsible for providing essential support to students enrolled in our training programs.

* DESIRED SKILLS AND EXPERIENCE*

The successful candidate will have

• excellent communication skills
• a compassionate approach
• the ability to work effectively in a dynamic environment.
• hold a WA full driver’s license

If you are passionate about supporting the educational journey of Aboriginal students and possess the necessary skills, we encourage you to apply for this rewarding opportunity.

• Offering guidance and assistance to students throughout their training journey
• Coordinating and facilitating student inductions, ensuring they are well-informed about the training process
• Managing student enrolment processes, including maintaining accurate records and documentation
• Collaborating with trainers and assessors to identify and address student needs and concerns
• Implementing strategies to support student retention and success
• Monitoring student progress and providing timely intervention where necessary
• Liaising with relevant internal departments to ensure seamless delivery of support services
• Contributing to the continuous improvement of student support initiatives through feedback and data analysis
• Maintaining compliance with RTO regulations and standards related to student support services