Registrar - Evenings at Community Health System

Carlsbad, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Aug, 26

Salary

0.0

Posted On

07 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Insurance Verification, Medical Scheduling, Customer Service, Data Entry, Medical Records Management, Interpersonal Skills, Time Management, Confidentiality, Authorization Procurement

Industry

Hospitals and Health Care

Description

Job Summary The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service. Must be able to work the Evening Shift. Essential Functions * Interacts with patients and their families to address questions and provide courteous, timely assistance. * Regulates schedules based on procedure requirements, physician availability, and staffing needs. * Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information. * Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services. * Collects and records patient financial responsibility estimates as applicable. * Communicates operative reports daily to appropriate physician offices. * Compiles and organizes documentation to ensure completion of patient medical records. * Prepares charts for upcoming procedures, including nursing documentation and registration forms. * Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures. * Responds to requests for medical records in a timely and efficient manner. * Answers and returns phone calls, addressing questions with professionalism and courtesy. * Performs other duties as assigned. * Maintains regular and reliable attendance. * Complies with all policies and standards. Qualifications * 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required * 0-2 years of experience in a customer service role required Knowledge, Skills and Abilities * Strong interpersonal and customer service skills. * Ability to handle sensitive information with confidentiality. * Proficiency in using registration systems and insurance verification tools. * Attention to detail and accuracy in data entry. * Excellent organizational and time-management skills.

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Responsibilities

The Registrar captures patient demographic and insurance information while scheduling procedures and securing necessary authorizations. They are also responsible for maintaining organized medical records and providing professional customer service during evening shifts.