Registrar at Mercy Cedar Rapids

Baltimore, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Interpersonal Skills, Communication Skills, Organizational Skills, Time Management, Critical Thinking, Attention to Detail, Judgment, Confidentiality, Emergency Handling, Training, Computer Proficiency, Microsoft Office, EPIC Software, Medical Terminology, Cash Handling

Industry

Hospitals and Health Care

Description

Work Shift Day/Evening Scheduled Weekly Hours 24 Summary This position supports Mercy's philosophy of patient centered care by demonstrating the "Mercy Touch" with all patients, families, visitors, physicians, office staff, co-workers and others she/he come in contact with through the practice of the Service Excellence Performance Standards. She/he is responsible for initiating an accurate and complete registration and making required edits on these registrations. For patient with missing registration information, the registrars are responsible for initiating needed follow-up. All registrars must maintain an awareness of patient privacy and confidentiality. Job Description Job Duties Initiates the patient record by interviewing patients or a representative. The record is created by either entering the information as new, or verifying the information from the previous record. Ensures the registration is complete, and, if not able to complete, initiates the necessary follow-up. Contacts insurance companies, when required, to obtain admission certification. Maintains an awareness of what could be an emergency and alerts the triage nurse or trauma center nurse of possible emergencies. Maintains departmental functions when computer is not operating. Maintains patient records by discharging, editing, transferring and completing other needed functions. Covers for the night operator when he/she is out of the area, handling calls and emergencies as needed. Performs the registration function in a disaster situation. Performs preregistration of patients and works on this function when possible Works with the volunteers and assists them when needed. Participates in training new registrars; and is supportive of new staff, working for their successful orientation. Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries. Knowledge, Skills and Abilities Preferred knowledge of EPIC software. Preferred proficiency in Microsoft Office products. Proficient in operation of computer, calculator, filing systems, copy/fax machines and telephone system. Excellent interpersonal skills. Excellent written and verbal communication skills. Excellent public relations and human relations - exemplifies The Mercy Touch. Excellent organizational and time management skills. Critical thinking and attention to detail. Exhibits good judgement. Handles confidential information with discretion and diplomacy. Commitment to life-long learning, e.g. willingness to learn/upgrade skills related to duties. Handles emergency situations. Works with volunteer staff. Flexibility and dependability, works well with a wide variety of individuals and leadership styles. Ability to work with minimal to no supervision. Professional Experience Preferred: Medical terminology, other healthcare experience, cash handling Education High School diploma or equivalent preferred. Licensure, Certification, Registration None Pay Rate Type Hourly Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years. Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics. Proud to be highest-ranked healthcare employer on the Forbes Best-In-State Employers, 2025 Iowa list. Talent Tuesdays An open-house hiring event at Mercy Cedar Rapids - 11:00 a.m. to 1:00 p.m. every Tuesday We welcome the chance to meet with you and share our current opportunities, including information on our exciting sign-on bonuses for select positions! Mercy Cedar Rapids is a growing healthcare system, rooted in purpose and driven by people - like you. We care for those who care for others with competitive pay and generous benefits. But we don’t just offer jobs, it’s the sense of community and shared purpose – our dedication to caring for the sick - that really sets Mercy apart as an employer. No appointment necessary – just bring your résumé! The Mercy Touch® — it’s compassionate people taking care of patients and each other. And, at Mercy Cedar Rapids, there's something for anyone who wants to have an influence on their community and grow their career. We are proud of our mission-centered culture and our employees enjoy growth opportunities, supportive team members, a generous benefits package and more. If you don't see the position you're looking for - or if you're not sure what you're looking for, we invite you to join our Talent Community to stay informed about future opportunities!

Responsibilities

The Registrar is responsible for initiating accurate patient registrations and ensuring completeness by following up on missing information. They also maintain patient records and assist in emergency situations as needed.