YOU CAN CHANGE THE LIFE OF ONE TO CARE FOR THE LIVES OF MANY!

At Galen College of Nursing, we educate and empower nurses to change lives. Since 1989, we’ve dedicated our work to delivering high-quality nursing education with a student-first mindset. As one of the largest private nursing colleges in the country, we combine the support of a close-knit learning environment with the strength of a nationally recognized institution, HCA Healthcare.
That same passion for excellence in the classroom extends to our offices. At Galen, you’ll find a culture deeply rooted in collaboration, innovation, and a shared commitment to improving the future of healthcare. Your work directly touches the next generation of nurses, and your contributions help our students pursue their dream of a compassionate career.
If you’re looking for a career where you can make a difference, grow professionally, and be part of a caring team, we’d love for you to apply for the Registrar Service Specialist position today!

POSITION OVERVIEW:

As a Registrar Service Specialist you will provide consistent, friendly support to the students, faculty and staff and assist with the maintenance of academic records while enforcing policies and following established procedures of the college.

POSITION REQUIREMENTS:

• Education: Work toward an Associate degree preferred.
• Experience: Two years’ experience in college or academic setting preferred.
• Knowledge, Skills, Abilities: Knowledge or willingness to learn current student systems, for example, Ellucian Colleague and Canvas, Unitime, Verified Credentials. Knowledge or willingness to learn current college catalog, policies, procedures. Knowledge or willingness to learn state requirements for licensure. Knowledge or willingness to learn campus resources for the support of the students. Knowledge of registration and records procedures and systems. Knowledge of supervision. Ability to communicate orally with co-workers, customers, clients, or the public in a face-to-face, one-to-one or group setting. Ability to work cooperatively with other employees, various levels of management, and students. Ability to work under pressure and complete tasks by deadline dates. Ability to work in a fast pace environment.
• Physical Requirements: Ability to walk, stand, and sit for long periods of time. Ability to speak concisely and effectively to communicate needs. Ability to operate a personal computer and other office equipment. Normal motor skills and eye-hand coordination.
• Degree of Supervision: Moderate supervision

• Provide quality student service which says to students, “I Care” and demonstrates the college’s commitment to thoughtful, equitable treatment of all students in the areas of registration and academic records, and to insure the confidentiality and accuracy of student records.
• As assigned, verify that students have met all enrollment / admission requirements inclusive of background checks and meeting admission test thresholds.
• Assist in processing all readmission students.
• Provide timely notification to students of changes to their status with the college – probation, dismissals, etc.
• Work and assist other functional campus teams to meet needs of students as assigned by the Registrar.
• Meet with students and contact students on a routine basis regarding attendance, performance and progression in the program, documenting all student interactions in Ellucian Colleague.
• Provide support and assistance to all students including:
• Initial intake of students, making sure student understands and agrees with transfer credit awarded.
• Registration Assistance including verifying all pre-requisite/co-requisite rules are met.
• Processing waitlists as space permits.
• Registering students who are repeating.
• Assist students with all questions and issues.
• Assist students with schedule adjustments during add/drop week or at other times in the term as needed (advising student to impact of choices being made – completion and financial aid).
• Assist students with ordering of uniforms.
• Monitor clinical compliance, contacting students who are non-compliant and working with them to get all required documentation in hand so they can participate in clinical courses.
• Provide professional assistance and support to the Academic Leadership of the campus.
• Assist in the preparation of reports and analysis relative to student enrollment, registration, attendance, grades and other information that they might require from Academic Records in the course of performing their duties
• Assist in coordination of work with the Student Success personnel to assure that students are receiving the assistance and resources needed to be successful.
• Relay information, comments/complaints received from the students so the campus may address situations as they arise.
• Assure compliance with all policies and procedures as outlined the Student Catalog, Faculty Handbook, and the College Policy & Procedure Manual, at the campus-level.
• Provide information on policies and procedures to students and staff when requested.
• Work with students to insure compliance with both Galen and affiliate requirements for participation (immunizations, CPR, drug screenings, etc.) as assigned by the Registrar
• Support college/campus goals.
• Contribute to the attainment of goals outlined for the campus.
• Track and report on Student interactions
• Track and report on Student Placement and work to achieve campus strategic goal for placement.
• Track and report on all other campus goals as assigned
• Participate in all campus activities that directly interface with students- such as orientation, open house, graduation. (Expectation is attendance at a minimum of three graduations per year.)
• Other duties as assigned.