Registration Agent at Metis Nation Saskatchewan
Saskatoon, Saskatchewan, Canada -
Full Time


Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

47754.0

Posted On

17 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Data Entry, Genealogy Research, Office Administration, Confidentiality, Oral Communication, Written Communication, Organizational Skills, Interpersonal Skills, MS Office Suite, Adobe, Zoom

Industry

Government Administration

Description
POSITION TITLE: Registration Agent DEPARTMENT: Registry CLASSIFICATION: MGO-03 SALARY RANGE: Staring at $47,754.00 Per Annum POSITION TYPE: Full-time, Permanent LOCATION: Saskatoon ACCOUNTABLE TO: Regional Manager and Registrar BRIEF OVERVIEW:  THE MÉTIS NATION–SASKATCHEWAN IS SEEKING A STRONG TEAM PLAYER COMMITTED TO QUALITY SERVICE TO CARRY OUT OBJECTIVES OF THE REGISTRY AND TO PROVIDE A RANGE OF SERVICE AS REGISTRATION AGENTS. THESE FULL-TIME POSITIONS REPORT TO THE MN-S REGISTRY’S REGIONAL MANAGER. THE FOCUS OF THESE POSITIONS WILL BE MAINLY ON ADMINISTRATION DUTIES, CUSTOMER SERVICE, AND DATA ENTRY.    KEY RESPONSIBILITIES:  * Act as first point of contact for prospective Métis Nation citizenship applicants by guiding and supporting them through the application process.  * Act as primary point of contact for all inquiries to the MN-S Registry through the main phone line, fax, and email. * Ensure that the prospective applicant has a clear understanding of the criteria required to apply, based on the bylaws and the MN-S Constitutional definition of Métis.   * Ability to maintain confidentiality and work with appropriate judgement, discretion, and adherence to policy.  * Ensure that all activities are conducted in accordance with established policies and standardized processes.  * Complete the application intake process, including database entry, and general genealogy research.  * Travel for mobile intake sessions which will include overnight travel. * Any other duties and responsibilities as directed by the Registrar. * Uphold and abide by MN-S and MN-S Registry policies and procedures and guidelines as established and implemented. QUALIFICATIONS  * Post secondary education in office administration or related field.  * A minimum 2 year’s experience in an office environment assisting clients.  * Or a combination of relative experience and education will be considered an asset.  KNOWLEDGE AND SKILLS:  * EXCELLENT ORAL AND WRITTEN COMMUNICATION SKILLS. * ABILITY TO ACT WITH TACT AND DISCRETION AND MAINTAIN CONFIDENTIALITY OF CLIENTELE.  * ABILITY TO WORK METHODICALLY, ACCURATELY AND NEATLY UNDER PRESSURE WITH SHIFTING DEADLINES. * POSSESS STRONG ORGANIZATIONAL AND INTERPERSONAL SKILLS.  * THE ABILITY TO WORK AS PART OF A TEAM OR INDEPENDENTLY. * EXPERIENCE USING MS OFFICE SUITE, ADOBE, ZOOM, AND BASIC OFFICE EQUIPMENT.    * TRUSTWORTHY AND RELIABLE. ADDITIONAL INFORMATION: * Must hold a Valid Saskatchewan driver’s license, have access reliable transportation, and a clean driving abstract. * Must undergo and produce a clean a Criminal Record Check with the Vulnerable Sector. * Please submit your application by 11:59pm on July 1, 2026.

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Responsibilities
The Registration Agent serves as the primary point of contact for citizenship applicants, guiding them through the application process and managing inquiries. Key duties include database entry, genealogy research, and conducting mobile intake sessions.
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