2 years recent relevant registration, admitting and appointment scheduling experience required.

- Previous clerical experience in a hospital/medical environment preferred.

- Knowledge of hospital Admission, Discharge and Transfer (ADT) Systems preferred.

- Knowledge of patient scheduling systems preferred.

- Strong customer service skills and experience required.

- Demonstrated ability to multi-task and problem-solve.

- Demonstrated ability to accurately type a minimum of 35-45 wpm.

- Knowledge of medical terminology an asset.

- Flexibility to adapt to a dynamic work environment.

- Demonstrated proficiency in MS Office; Windows, Word, Excel and Outlook email.

- Call-Center or similar telephone customer service experience preferred.

- Evidence of ongoing education such as post-secondary courses, seminars, workshops, etc.

- Strong communication, interpersonal, and organizational skills.

- Demonstrated ability for attention to detail while providing high standards of accuracy and efficiency.

- Experience collecting and processing payments are preferred.

- Demonstrated ability to manage stressful situations with empathy.

- Good work and attendance record required.