Registration Coordinator at North Idaho Dermatology

Post Falls, Idaho, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Aug, 26

Salary

0.0

Posted On

13 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Insurance Verification, Customer Service, Appointment Scheduling, HIPAA Compliance, Cash Handling, Communication, Collaboration, Microsoft Word, Microsoft Excel, Google Docs, Ten Key

Industry

Medical Practices

Description

North Idaho Dermatology is looking for an individual with a passion for the medical field and a love of skincare to join our registration team in Post Falls! We are recruiting to fill one part-time Medical Registration Coordinator vacancy in our Post Falls, Idaho location. Hours range between 7:30 a.m. – 4:30 p.m. or 8:00 a.m. – 5:00 p.m. We offer paid time off, medical, dental, and vision benefits if working hours requirements are met, as well as 401(k) matching contributions up to 4%. Not only that, but employees also receive discounts on medical-grade spa products and cosmetic services, such as Botox, CoolSculpting, facials, and much more! If this interests you, apply today! See below for details related to the position requirements. DESCRIPTIVE SUMMARY The Registration Coordinator typically works at the front desk of our medical office and provides assistance to our patients and other visitors. ESSENTIAL FUNCTIONS * Greet patients with a smile and a positive attitude. * Check-in/check-out all patients for North Idaho Dermatology by obtaining accurate and up-to-date demographic and insurance information at each patient visit. * Answer telephone promptly and in a polite and professional manner, redirecting calls if needed. * Collect co-payments from all patients, as required. * Assist with insurance verification of new patients and established patients with new insurance. * Schedules appointments and makes reminder appointment calls. * Maintain an accurate cash box, including end-of-day balancing. * Keep waiting area clean and neat at all times. * Cross train in other departments as needed. * Must exercise the utmost diplomacy and tact to provide excellent customer service for patients. * Practices confidentially and privacy protocols in accordance with the practice policies and HIPAA requirements. * Adhere to all practice policies on safety and security. * Performs all duties and services in full compliance with North Idaho Dermatology Core Values (Innovation, Professionalism, Optimism, Empathy, & Teamwork). * Willingness to travel to other North Idaho Dermatology offices as needed. * Other duties as assigned (post registration. faxes, EMA scans). COMPETENCIES * Flexibility * Communication Proficiency * Collaboration Skills * Customer/Client Focus * Technical Capacity POSITION REQUIREMENTS (REQUIRED & PREFERRED) * High school or GED * (1) year of clinical front desk experience * Ability to demonstrate excellent customer service * General understanding of HIPAA guidelines * Proficiency in computer software use, including Word, Excel, and Google docs * Ten Key experience preferred * Dermatology experience preferred SUPERVISORY RESPONSIBILITY No direct reports PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are the representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions: * Physical demands: While performing the duties of this job, the employee is required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; eye-hand coordinator; stoop; talk or hear. The employee must occasionally lift/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. * Work environment: General office setting. Constant contact with individuals from any backgrounds; minimum exposure to communicable diseases. Noise level in the work environment is usually moderate.

Responsibilities

The Registration Coordinator manages the front desk by greeting patients, handling check-in/check-out, and collecting co-payments. They are also responsible for scheduling appointments, verifying insurance, and maintaining a clean waiting area.