OVERALL DESCRIPTION

This part-time position (20 hours per week) is responsible for registration activities in support of UVMC’s mission. Primary responsibilities include Reception, Registration, Calendar, Technology, and Programs & Event Support. The position calls for excellent people skills, attention to detail, ability to learn new software quickly, independent judgment, flexibility and an ability to work as a team member. This position reports to the Administrative Director. Upper Valley Music Center is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

EDUCATION AND EXPERIENCE:

High School Diploma (or equivalent) or higher.
Key Competencies:
· Verbal and written communication skills
· Customer service skills
· Skills in organizing and planning, time management
· Attention to detail and ability to multitask
· Excellent computer skills; knowledge of PCs & Macs and applicable software such as Microsoft Office (Word, Excel, Powerpoint), Gmail/Google Documents; experience with databases desirable; ability to quickly learn new software
· Reliability

SALARY & BENEFITS DESCRIPTION

$18-21 per hour
Benefits include paid time off (select holidays, vacation, and personal time)

RECEPTION: Represent UVMC in a professional, warm, and friendly manner to all inquiries; maintain in-depth knowledge of organization, programs, and policies.
· Be a welcoming, warm, and enthusiastic first point of contact for all people contacting or visiting the UVMC building by greeting visitors and answering questions;
· Sort and route mail, e-mail, and phone messages;
· Support marketing activities by sharing information on UVMC events, workshops, concerts, etc.;
· Nurture and build relationships with Parents/Partners of students to help build a volunteer network to support UVMC activities;
· Maintain a receptive, organized, clean, and pleasant environment.
REGISTRATION: Process student registration and data entry.
· Communicate with students regarding registration (class information, tuition assistance, etc.);
· Support timely and effective communication between staff members, faculty, students/parents;
· Prepare written correspondence, e-mails and other announcements regarding registration as necessary;
· Register participants in programs using UVMC’s Registration Database;
· Process tuition payments in coordination with Administrative Director and Finance Manager.
CALENDAR: Support the Administrative Director to ensure that the entire UVMC community has access to accurate calendar information.
· Assist in managing, monitoring and maintaining schedules for faculty and staff as needed;
· Schedule and maintain UVMC’s studio use in consultation with Administrative Director.
TECHNOLOGY: Facilitate the use of technology by faculty and staff.
· Provide technology assistance to faculty and staff (e.g. copy/print, Google docs, Zoom, etc)
· Manage and assist with equipment (e.g. laptops, webcams, microphones, projectors, etc)
PROGRAM & EVENTS SUPPORT: Provide registration and operational support for programs and events.
· Communicate with participants regarding events;
· Provide operational support for programs and events;
· Record and process participation data from special events;
· Requires occasional evenings and weekends.