Registration Officer at EML

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Time Management, Workload Organization, Prioritization, Initiative, Independent Work, Oral Communication, Written Communication, Victorian Legislation Knowledge, Medical Terminology, Microsoft Office Suite Proficiency, WorkSafe Systems Adaptation, Administrative Support, Insurance Exposure, Workers Compensation Exposure

Industry

Insurance

Description

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML. THE OPPORTUNITY As part of our diverse team based in Melbourne, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. As a Registration Officer you will play a vital role in supporting the sustainability and growth of EML by ensuring new WorkCover claims are registered accurately and on time. You will be part of a high-performing, customer-focused team that delivers a best practice new claims model for both internal and external stakeholders. By applying consistent, efficient, and quality work practices, you will help meet scheme regulator expectations while laying the foundation for effective case management and positive customer outcomes. This will be a full time, permanent position based in the Melbourne office, with flexibility to work from home up to 3 days per week. YOUR RESPONSIBILITIES Demonstrated ability to manage time effectively, organise workload, and prioritise responsibilities in a fast-paced environment. Strong initiative and capacity to work independently, supported by effective oral and written communication skills. Knowledge of Victorian legislation, associated regulations, and medical terminology relevant to workers compensation. Proficiency in Microsoft Office Suite with the ability to quickly adapt to WorkSafe systems such as NOVUS, ACCtion and Tempus. Experience providing high quality administrative support, with exposure to insurance or workers compensation highly regarded. ABOUT YOU Superior time management and organisational skills with the ability to prioritise workload effectively. High level of initiative and capacity to work autonomously with minimal direction. Strong oral and written communication skills, with a sound understanding of medical terminology. Knowledge of Victorian legislation and associated regulations, with experience in insurance or workers compensation desirable. Proficiency in Microsoft Office Suite, with the ability to utilise WorkSafe systems such as NOVUS, ACCtion and Tempus. WHAT WE OFFER We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty. EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other Flexibility to work from home to support work/life balance A corporate wellbeing program with discounted health insurance and gym membership Generous discounts from over 350 retailers through our RewardsHub program Comprehensive learning and development opportunities to help you reach your full potential Access to support and counselling services with work or personal matters, through our Employee Assistance Program Companywide events to stay connected and celebrate success Entitlement to annual company incentive scheme + salary reviews Up to 16 weeks paid parental leave, plus super We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now. About Us There’s huge satisfaction from knowing that your talent and hard work has a purpose. You will be making a difference that counts. Our people care about making a difference. We are looking for people who share our commitment to positive change. Once we have found you, we pull out all the stops to keep you. The focus and support we provide for career development are one of the reasons we have such a vibrant, engaged, and talented team. You will not be forgotten here. Your career at EML will be full of opportunities to gain new skills, work, grow and succeed with us.

Responsibilities

The Registration Officer will play a vital role in supporting EML's growth by accurately and timely registering new WorkCover claims. This involves applying consistent, efficient, and quality work practices to meet regulator expectations and establish a foundation for effective case management.